Hello Keith, Do you know if this issue is occurring with a specific set of users, for all the users or appears to be random? Also, do you know if specifying "If-match: *" solve the issue? I'm not 100% sure this is coming from the Etag, but specifying the if-match header might confirm it or not.
Thanks! Alain On Wed, Apr 4, 2012 at 10:16 AM, K H <[email protected]> wrote: > Hello, > > Below is the entire HTTP response from using version 3.0 of the API. This > specific error entry was an attempt to update the user's profile with > gContact:status indexed="false": > > '_protocol' => 'HTTP/1.1', > '_content' => '<?xml version=\'1.0\' encoding=\'UTF-8\'?><entry xmlns=\' > http://www.w3.org/2005/Atom\' xmlns:gContact=\' > http://schemas.google.com/contact/2008\' xmlns:batch=\' > http://schemas.google.com/gdata/batch\' xmlns:gd=\' > http://schemas.google.com/g/2005\' > gd:etag=\'"UEBUGUsJQit7I2A0"\'><id> > http://www.google.com/m8/feeds/profiles/domain/[domain.edu]/full/[username]</id><updated>2012-04-04T02:37:03.770Z</updated><app:edited > xmlns:app=\'http://www.w3.org/2007/app\'>2012-04-04T02:37:03.770Z</app:edited><category > scheme=\'http://schemas.google.com/g/2005#kind\' term=\' > http://schemas.google.com/contact/2008#profile\'/><title>[redacted]</title><link > rel=\'http://schemas.google.com/contacts/2008/rel#photo\' > type=\'image/*\' href=\' > https://www.google.com/m8/feeds/photos/profile/[domain.edu]/[username]\'/><link > rel=\'self\' type=\'application/atom+xml\' href=\' > https://www.google.com/m8/feeds/profiles/domain/[domain.edu]/full/[username]\'/><link > rel=\'edit\' type=\'application/atom+xml\' href=\' > https://www.google.com/m8/feeds/profiles/domain/[domain.edu]/full/[username]\'/><gd:name><gd:fullName>[redacted]</gd:fullName><gd:givenName>[redacted]</gd:givenName><gd:familyName>[redacted]</gd:familyName></gd:name><gContact:status > indexed=\'true\'/><gd:email rel=\'http://schemas.google.com/g/2005#other\' > address=\'[username]@[domain.edu]\' primary=\'true\'/><gd:email rel=\' > http://schemas.google.com/g/2005#other\' > address=\'[username]@[secondary].[domain.edu]\'/></entry>', > '_rc' => '409', > '_headers' => > 'connection' => 'close', > 'cache-control' => 'private, max-age=0', > 'gdata-version' => '3.1', > 'date' => 'Wed, 04 Apr 2012 02:37:03 GMT', > 'client-ssl-cert-issuer' => '/C=ZA/O=Thawte Consulting (Pty) > Ltd./CN=Thawte SGC CA', > 'client-ssl-cipher' => 'RC4-SHA', > 'client-peer' => '74.125.127.147:443', > 'client-date' => 'Wed, 04 Apr 2012 02:37:03 GMT', > 'client-ssl-warning' => 'Peer certificate not verified', > 'content-type' => 'application/atom+xml; charset=UTF-8; type=entry', > 'x-xss-protection' => '1; mode=block', > 'server' => 'GSE', > 'client-response-num' => 1, > 'x-frame-options' => 'SAMEORIGIN', > 'x-content-type-options' => 'nosniff', > 'client-ssl-cert-subject' => '/C=US/ST=California/L=Mountain > View/O=Google Inc/CN=www.google.com', > 'expires' => 'Wed, 04 Apr 2012 02:37:03 GMT' > '_msg' => 'Conflict', > '_request' => > '_content' => '<?xml version=\'1.0\' encoding=\'UTF-8\'?> > <atom:entry gd:etag=""DRUBFkwKEyt7I2A_"" xmlns:atom=" > http://www.w3.org/2005/Atom"; xmlns:batch=" > http://schemas.google.com/gdata/batch"; xmlns:gContact=" > http://schemas.google.com/contact/2008"; xmlns:gd=" > http://schemas.google.com/g/2005";> > <app:edited xmlns:app="http://www.w3.org/2007/app > ">2012-04-04T02:37:03.420Z</app:edited> > <category scheme="http://schemas.google.com/g/2005#kind"; term=" > http://schemas.google.com/contact/2008#profile"; /> > <gContact:status indexed="false" /> > <gd:email address="[username]@[domain.edu]" primary="true" rel=" > http://schemas.google.com/g/2005#other"; /> > <gd:name> > <gd:familyName>[redacted]</gd:familyName> > <gd:fullName>[redacted]</gd:fullName> > <gd:givenName>[redacted]</gd:givenName> > </gd:name> > <id> > http://www.google.com/m8/feeds/profiles/domain/[domain.edu]/full/[username] > </id> > <link href=" > https://www.google.com/m8/feeds/photos/profile/[domain.edu]/[username]"; > rel="http://schemas.google.com/contacts/2008/rel#photo"; type="image/*" /> > <link href=" > https://www.google.com/m8/feeds/profiles/domain/[domain.edu]/full/[username]"; > rel="self" type="application/atom+xml" /> > <link href=" > https://www.google.com/m8/feeds/profiles/domain/[domain.edu]/full/[username]"; > rel="edit" type="application/atom+xml" /> > <title>[redacted]</title> > <updated>2012-04-04T02:37:03.420Z</updated> > </atom:entry>', > '_uri' => ' > https://www.google.com/m8/feeds/profiles/domain/[domain.edu]/full/[username] > ', > '_headers' => > 'user-agent' => 'Google_at_[EduDomain]_ProfilesAPI-perl/1.00', > 'content-type' => 'application/atom+xml; charset=UTF-8; > type=entry', > 'connection' => 'Keep-Alive', > 'gdata-version' => '3.0', > 'accept' => 'application/atom+xml', > 'from' => '<[admin]@[domain.edu]>', > 'if-match' => 'Etag', > 'content-length' => 1383, > 'authorization' => 'GoogleLogin auth=[redacted]', > 'host' => 'www.google.com' > '_method' => 'PUT', > '_uri_canonical' => $VAR1->{'_request'}{'_uri'} > > > Please let me know if there is anything else you need from us. We've also > opened a support ticket, but for completeness we also monitor this forum. > Thanks! > > > > On Tuesday, April 3, 2012 12:47:02 PM UTC-10, Alain wrote: > >> Hello, >> >> Can you share with us the entire response body that is sent back from the >> API? Please make sure to hide any confidential information! >> >> Thanks! >> Alain >> >> >> On Tue, Apr 3, 2012 at 10:00 AM, K H <> wrote: >> >>> Our education domain is receiving intermittent HTTP 409 Conflict errors >>> when updating user profiles, and the profiles themselves are not updated. >>> We first retrieve the user's profile and Etag, change the gContact:status >>> indexed attribute, and submit the entire profile back to Google. >>> >>> Some updates succeed, but others fail with the undocumented 409 error. >>> We are given the original XML request body back in the response content and >>> by all indications everything appears correct. Could someone please >>> explain what circumstances generate a Conflict error? We understand that a >>> 412 is for an outdated Etag, 404 when the profile doesn't exist, but 409 >>> throws us for a loop. >>> >>> We also understand that we can just * the Etag element to overwrite all >>> other changes, but we would only use that as a last resort. >>> >>> Thanks! >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Google Contacts, Shared Contacts and User Profiles APIs" group. >>> To post to this group, send email to >>> google-contacts-api@**googlegroups.com<[email protected]> >>> To unsubscribe from this group, send email to >>> google-contacts-api+**[email protected]<google-contacts-api%[email protected]> >>> For more options, visit this group at >>> http://code.google.com/apis/**contacts/community/forum.html<http://code.google.com/apis/contacts/community/forum.html> >>> >> >> >> >> -- >> Alain Vongsouvanh | Developer Programs Engineer >> > -- > You received this message because you are subscribed to the Google > Groups "Google Contacts, Shared Contacts and User Profiles APIs" group. > To post to this group, send email to > [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://code.google.com/apis/contacts/community/forum.html > -- Alain Vongsouvanh | Developer Programs Engineer -- You received this message because you are subscribed to the Google Groups "Google Contacts, Shared Contacts and User Profiles APIs" group. 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