Why Google is replacing Undo with AI
I'm being asked why I think Google is pulling the standard "Undo"
function out many Chrome text input right-click context menus, and
replacing that menu selection (without any advance warning or
explanation) with their AI-based "Help me write".
I don't know, but I can guess. I suspect it was something like this at
a team meeting:
"Hey, word is that we really need to up the AI engagement metrics.
What haven't we covered yet? [ laughter ]"
"Well, we could get rid of context menus Undo and replace it with an
AI selection. Then when users right-click during text input, they'll
get the "Help me write" prompt where they've pretty much always
expected undo to be."
"I like that. It'll be right in their faces. Do you think there will
be any blowback from people not finding Undo in those context menus
anymore?"
"Naw, pretty much everyone knows the keyboard shortcut for undo is
Control-Z. They can just use the shortcut. Only a fool wouldn't know
that. And we don't care about fools!"
"Absolutely. OK, I'm in. Should there be any kind of warning or
explanation for this?"
"No way -- let it be a surprise to the users! More impact!"
"Wow, I can feel those AI engagement metrics going up already!"
"Great work, team! All AI, all the time!"
L
- - -
--Lauren--
Lauren Weinstein
[email protected] (https://www.vortex.com/lauren)
Lauren's Blog: https://lauren.vortex.com
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Founder: Network Neutrality Squad: https://www.nnsquad.org
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Co-Founder: People For Internet Responsibility
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