How AI can lose you customers! - An AI Customer Service Chatbot Made
Up a Company Policy - and Created a Mess
https://www.wired.com/story/cursor-ai-hallucination-policy-customer-service/
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--Lauren--
Lauren Weinstein
[email protected] (https://www.vortex.com/lauren)
Lauren's Blog: https://lauren.vortex.com
Mastodon: https://mastodon.laurenweinstein.org/@lauren
Signal: By request on need to know basis
Founder: Network Neutrality Squad: https://www.nnsquad.org
PRIVACY Forum: https://www.vortex.com/privacy-info
Co-Founder: People For Internet Responsibility
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