Google putting wrong medical advice in their AI Overviews
This is not funny. It is not acceptable. Today I saw someone who had
asked a health-related question to Google Search. The AI Overview
presented mixed-up, wrong information. I urged the person to ignore
the AI Overview and use the regular site links.
They didn't know there were any regular site links, because the AI
Overview filled essentially their entire window and they didn't know
to scroll down. This is a common situation with busy, nontechie users.
They have depended on Google to point them at accurate information for
so many years, and now Google Search spews out convincing looking AI
garbage. This is not an anomaly.
Google's AI Overviews are full of wrong, partially wrong (even more
dangerous!), and just plain misinformation. Answers that are
completely reversed from supposed source pages because the AI didn't
understand the wording. Measurements wrong. Math wrong.
It doesn't matter how often AI Overviews are correct, because you
NEVER KNOW when they're going to be wrong, either completely or partly
(again, mixing true with false -- like contaminating a well).
And now Google is trying to convince users to use "AI Search"
instead -- "Hey Ma', no more list of blue links!" -- making it even
harder to see that so many of their answers are, if you'll excuse the
expression, bulls*it, sometimes dangerous as well.
This is unconscionable. Frankly, whether Google understands this or
not, this behavior is uncaring and evil. Apparently Google's
leadership no longer feels any shame at all. Disgusting.
L
- - -
--Lauren--
Lauren Weinstein
[email protected] (https://www.vortex.com/lauren)
Lauren's Blog: https://lauren.vortex.com
Mastodon: https://mastodon.laurenweinstein.org/@lauren
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Founder: Network Neutrality Squad: https://www.nnsquad.org
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Co-Founder: People For Internet Responsibility
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