For Google Toolbar users (Firefox), please read this article: 
http://www.google.com/support/toolbar/bin/answer.py?hl=en&answer=20871
And if your Toolbar is not the latest version, please go to 
http://toolbar.google.com to install the latest build, restart your browser, 
and verify if the problem still occurs. 

Please let us know if you still have the problem. 

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