I am frustrated with this problem too not to mention sometimes 
the google call does not work neither. Straight to the point, a night ago; 
it did not have any sound and 24 hours later, it came back on. What I did 
was I used both " Registry Mechanic " and " System Mechanic " to have m 
registries, temporary files and caches thoroughly cleaned which I should 
have done so on a weekly basis but was over due over for ten days. The 
google sound did not come back right away however. Most of the time, the 
problems are caused from software as I had the Avast installed several 
months ago and I had experienced problem of loading and unable to shut down 
my PC except manually. I thought it was the hard drive problem at first as 
the technician kept telling me it required 7200 rpm. I just did not wish to 
re-install Windows 7 and I asked myself what software that I had installed 
most recently and the answer was the Avast. Once it was un-installed, 
everything ran smoothly. 
           I am sure the sound would come back once your temporary files, 
caches etc,etc.... glutters have been completely cleaned. The sound is back 
once again in about a day. 

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