On Thu, Sep 8, 2011 at 10:56 PM, NA <[email protected]> wrote:

> > The email suggests a quick solution to converting these values to string
> > using a DataView, so you won't have any sorting issues.
> > Please take a minute to look at the suggestions we made (using a
> DataView).
> > It's a very easy and quick change. How many charts are we talking about?
>
> I read your suggestion about using DataViews.  If it's that simple,
> then why don't you modify the charts to automatically do that
> conversion on their own?  That way we wouldn't need to modify all of
> our code.  You would make the change in a single place, allowing us to
> benefit from that, instead of requiring us to make that change in
> multiple locations.  Your change would be backwards compatible.
>
> So if it's as simple as the workaround suggests, why not do that in
> the core chart classes?
>

This is what we do now...

But the issue here is not ease/difficulty of implementation. It's about API.
This API (first column of type date/datetime/timeofday) is needed for a
different functionality, and an important one. Was it possible to choose a
different API for the new functionality? Yes, but clean coherent API as a
major advantage. The pain is short term, while the gain is long term.


> > I agree, and still, the fact is that it was never supported. See
>
> But it works.  I see no reason to break it now.  If you're working on
> a better change for the future, then keep this working now.  Or
> implement the workaround in the charts themselves, as I suggested
> above.
>
> > I disagree about the "without any problems" parts. The support we intend
> to
> > add (and doesn't exist at the moment) is important to many users.
>
> And the currently working functionality you are taking away is
> important to many other users.
>

We're not taking away any functionality, just restricting the API to achieve
(to match the documentation).

Again, I implore you to not do this.  You are literally destroying the
> faith many of us had in your products.  The lack of version control is
> a major problem, and radical changes to the way the charts work have
> catastrophic effects on smaller companies that don't have the
> resources to continually update their chart code everytime you put out
> a non-backwards compatible release.
>

We understand, and are sorry for the inconvenience. Really. But we have
weighed the benefits to be larger than the damage.


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