Thanks Fabio for your support.
i'll keep on investigating this problem. If i find something or need
more support i'll get back here.


On Jan 18, 7:53 pm, Fabio Valbuena <fabio...@google.com> wrote:
> othman,
>
> I can't repro the issue you are seeing, but I will try to help as I
> can. It looks like you may have issues with your system. here is an
> idea: if you are admin on the box, create a new profile, logon to it
> and try to install just to see what happens. I am trying to read
> between the lines here, but it seems that either of have an
> inconsistent state system (having an installed service but missing a
> file - error 2), or you may have a 'murky' anti-virus interfering.
>
> few things to think about:
>
> 1) can you install anything at all?
> 2) what was the last thing you installed on the box?
> 3) have you looked at the event viewer log to see if there is any
> additional information?
> 4) is windows installer service running fine?
> 5) are you familiar with procmon? try installing it and take a look at
> what is going on.
>
> On Jan 18, 2:32 pm, othman <othmanelmou...@gmail.com> wrote:
>
>
>
>
>
>
>
> > On Jan 18, 7:27 pm, Fabio Valbuena <fabio...@google.com> wrote:
>
> > > it is not clear to me if you were able or not to download the file
> > > from the direct link above. instead of 'run', please try to save the
> > > download to a folder (desktop for instance) as suggested before and
> > > then run from there (from explorer). Do not run from within IE. What I
> > > am trying to separate is if you have connectivity issues or
> > > installation issues.
>
> > That's exactly what i did. i saved in a folder then launched exe by
> > double clicking it. i even right click this exe and choose run as
> > administrator ,but same problem!
> > It looks like there is some mysterious thing that i'm not able to
> > figure out.
>
> > > On Jan 18, 2:01 pm, othman <othmanelmou...@gmail.com> wrote:
>
> > > > I closed all running programs , turned off firewall and antivirus then
> > > > run the file in link you provided but i got same error!
> > > > I went to windows services and noticed there is a "Google update
> > > > service" which status is set to automatic. when i tried starting this
> > > > "google update servic"e i got an error "couldn't start service. error
> > > > 2: couldn't find specified file". could this be the problem?
> > > > I  have Chrome & firefox browsers installed too.
> > > > I have no clue why the installer gets blocked in download phase.
> > > > something seems blocking the installer from downloading the plugin but
> > > > i can't figure it out.
>
> > > > On Jan 18, 6:36 pm, Fabio Valbuena <fabio...@google.com> wrote:
>
> > > > > One thing you can check is if you have installed any external popup
> > > > > blocker, anti-virus, etc.
>
> > > > > did it work before? is it possible that IE is asking for some
> > > > > confirmation (a yellow bar under the address bar) and somehow you
> > > > > don't see/answer it? then the server will likely reset the connection
> > > > > after a while if you dont respond.
>
> > > > > to get you going, try clicking on this link and save to the 
> > > > > disk:https://dl-ssl.google.com/tag/s/appguid%3D%7B9a5e649a-ec63-4c7d-99bf-...
>
> > > > > then run the installer.
>
> > > > > On Jan 18, 1:13 pm, othman <othmanelmou...@gmail.com> wrote:
>
> > > > > > thanks fabio,
> > > > > > my Internet connection is fine. i can browse the web. I disabled
> > > > > > firewall and antivirus when trying to install the plugin.
> > > > > > My windows 7 updates are installed automatically as scheduled and 
> > > > > > the
> > > > > > windows update seems to be fine too.
> > > > > > what else should i check? could it be related to IE version 8 ? what
> > > > > > verifications should i do in my system to be sure noting is blocking
> > > > > > the plugin installation?
> > > > > > thanks
>
> > > > > > On Jan 18, 5:02 pm, Fabio Valbuena <fabio...@google.com> wrote:
>
> > > > > > > hey Othman
>
> > > > > > > 0x80072efe error is related to connectivity issues. more 
> > > > > > > specifically,
> > > > > > > "ERROR_INTERNET_CONNECTION_ABORTED 12030 The connection with the
> > > > > > > server has been terminated". it can be an intermittent issue,
> > > > > > > something with your firewall/proxy. could you please verify your
> > > > > > > connectivity? have you tried to install/download other stuff? 
> > > > > > > windows
> > > > > > > updates? also, if possible, make sure you have all windows 
> > > > > > > updates.
>
> > > > > > > let us know how it goes.
>
> > > > > > > On Jan 17, 12:07 pm, othman <othmanelmou...@gmail.com> wrote:
>
> > > > > > > > Hi there,
> > > > > > > > I'm using a windows 7 (32 bit) box withIE8and i'm having issues
> > > > > > > > installing GWT Developer plugin For IE.
> > > > > > > > I get the following error message: "Installer download failed. 
> > > > > > > > Error
> > > > > > > > code = 0x80072efe "
> > > > > > > >  the installer stays stuck at the "downloading plugin" stage.
>
> > > > > > > > i've made sure my windows 7 firewall is off and also turned off 
> > > > > > > > my
> > > > > > > > antivirus program but still same problem.
>
> > > > > > > > Any ideas?
>
> > > > > > > > Thanks

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