Stuart,
Thank you for your assist. I just attempted another sync, but it
failed. It appears to be the same error as before. Hopefully, your
system logs will be helpful. The date/time are: 5/9/2007 - 16:49
pacific time.
Thanks! ~jk
On May 9, 2:27 am, Stuart - GooSync Support
<[EMAIL PROTECTED]> wrote:
> Hi,
>
> A device DB error is usually generated when an invalid or corrupt
> record is processed by the GooSync client.
>
> In most cases it is a record that is technically correct (i.e. it
> follows the correct format for an event) but the data contained in the
> event is not understood by the device database.
>
> However, this error could also be generated by a corrupt entry already
> in the device database and the GooSync client is reporting the error
> when attempting to extract this data.
>
> I've checked your log files but cannot identify any problem records
> (nothing that stands out anyway). Can you please try a fresh sync and
> get back to me with the time of this sync as well as the result (does
> the client report the same error etc).
>
> On May 8, 5:35 am, JK_u <[EMAIL PROTECTED]> wrote:
>
>
>
> > Help! I have been unable to sync for several days. I am getting the
> > dreaded "Device DB error" message on my device. In other posts, you
> > state that you have a master log that might help me find my corrupt
> > data. Can you assist? My GooSync account = "coroles" I am running
> > Windows Mobile 5.1.342 on a T-Mo Dash. Thanks! jk- Hide quoted text -
>
> - Show quoted text -
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