OK, great. I'll try it. On Jun 26, 11:21 am, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote: > Hi, > > "Clean deleted records" will remove all entries that have been deleted > from your device calendar but have not yet been cleared by the device. > This will only be data that you have already deleted at some point. > > On Jun 26, 3:46 pm, johnd126 <[EMAIL PROTECTED]> wrote: > > > I'd like to try it. Performing a 'Clean Deleted Records' doesn't > > remove anything from the calendar database, does it? I.e. I won't > > notice anything in the calendar in Palm Desktop? > > > On Jun 26, 10:17 am, Stuart - GooSync Support > > > <[EMAIL PROTECTED]> wrote: > > > Hi, > > > > This version can still experience the crashing issue but only if the > > > device calendar database is still in an unusuable state. > > > > Performing the steps outlined above (clean and then reload) can > > > resolve the database issue. > > > > Other than that the only sure way of re-creating the database > > > correctly is to peform a hard reset and then installing the latest > > > client. > > > > We've experienced the crashing and reset issues on our T|X using the > > > older clients and the latest client but performing the clean and > > > reload resolved these issues and we are now able to synchronise our T| > > > X without any issues. > > > > On Jun 26, 3:09 pm, johnd126 <[EMAIL PROTECTED]> wrote: > > > > > Stuart, isn't this the same version that all of us have been trying > > > > and still having the crashing issues with? > > > > > On Jun 26, 4:42 am, Stuart - GooSync Support > > > > > <[EMAIL PROTECTED]> wrote: > > > > > Hi, > > > > > > The latest Palm GooSync client > > > > > (3.0.2.1http://www.goosync.com/downloads/GooSyncPalmClient.zip) > > > > > includes a fix for this issue. > > > > > > When updating to this latest client you will need to use the "Clean > > > > > Deleted Records" option within the client and then perform a reload > > > > > device sync for the first sync process. > > > > > > This will ensure that the calendar database on the device is re- > > > > > created in the correct way and should prevent the crashing issue from > > > > > coming back. > > > > > > On Jun 25, 7:41 pm, johnd126 <[EMAIL PROTECTED]> wrote: > > > > > > > I got an email today saying the two years for the price of one > > > > > > promotion will expire at the end of the month. Any chance that the > > > > > > crashing issues with the Palm TX will be fixed in time to test it > > > > > > before the end of the promotion?
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