So what is the stop-gap fix then? Do I delete a 'current' instance of a repeating appointment, sync, then add the one I wanted to replace it with? Will that delete the one instance?
Is there a thread somewhere I need to be watching for this particular problem so I can know when it will be addressed? I've searched and haven't found it in your current issues or any dedicated thread. I'll start one if needed, I just want to know when it's fixed so I can stop doubling my inputs to keep it correct. Thanks. On Jun 22, 2:42 am, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote: > Hi, > > We're currently investigating therepeatexception issue. > > The problem is caused because GooSync is detecting theserepeat > changes as double modifications (changed on both the device and in > Google before the sync). When this happens the Google data takes > priority and is sent to the device. > > When this happens withrepeatexceptions (when an entry has been > modified or deleted out of a repeated event) any deleted instances are > re-created on the device and any changed entries are reverted back to > their original state. > > However, with changed entries (such as your event that had a time > change) these are sent during the sync as additional, single events. > Meaning that they get treated as separate events and appear alongside > the repeated event. > > As stated development are investigating this problem and we hope to > have a solution soon. > > On Jun 21, 8:20 pm, Hockeyrog <[EMAIL PROTECTED]> wrote: > > > > > Well, I tried your slow sync, and it seemed to get things going again. > > > About the color thing, while doing the 'testing' appointments, I would > > sync with my phone, and then hit f5 to refresh Gcal. One of the times > > I did that, something changed the display color that Gcal displays > > different calendars in. I was using my wifes account, and he displays > > her's in yellow, and mine in red. I did the update I mentioned, > > nothing else, and hit refresh, and my color changed to green without > > the update. I'm not worried about it, but just thought it was weird. > > > On another note, repeating appointments are still not working > > properly. I haven't had time to research all the messages in this > > group to find the answer, but if I have a repeating appt every > > Thursday at 730, and I change the next thur to 630, and hit 'current' > > on my Treo, then sync, Gcal shows an appt at 730 and at 630. I then > > tried deleting a recurring appt on friday at 630, again hit 'current', > > then inputting a newappointmentat 600. Once again, Gcal shows a 630 > > and 600 appt. > > > How are we supposed to handle repeating appointments with regard to > > changing or deleting them with the Treo. I would think Goosync would > > fully support the palm datebook. Please help me out. This is the > > last quirk that I'm struggling with. > > > Thanks > > > On Jun 20, 3:43 am, Stuart - GooSync Support > > > <[EMAIL PROTECTED]> wrote: > > > Hi, > > > > I've checked the logs from your most recent syncs. None of them show > > > any add or delete commands being sent from the device. This is why the > > > data wasn't transferred to Google. > > > > Can you confirm what you meant by "changed my display color from red > > > to green"? Where is this colour changing? > > > > If the device isn't sending these commands then it could mean that > > > either the client is unable to detect the changes made to the calendar > > > (possibly a database issue) or it believes the data has already been > > > sent to the server and so isn't sending it again. > > > > On your device are you using the standard calendar application to > > > create your events or are you using a 3rd party calendar application? > > > > One way to force the client to send all the data it can detect is to > > > initiate a slow sync from your device. During a slow sync the device > > > will send all the data it detects in the calendar database to the > > > server so it can be matched up with the server data. I would suggest > > > backing up your data using HotSync first just to be safe. > > > > If the device still fails to send data during a slow sync then it > > > indicates that the client is not detecting any data and this could > > > indicate a problem with the calendar database on your device. > > > > On Jun 19, 3:45 pm,Hockeyrog<[EMAIL PROTECTED]> wrote: > > > > > Still not syncing appts from Treo to Gcal. Downloaded 3.0.2.3. I > > > > created a appt called "Testing" on my phone and synced. Did not send > > > > to Gcal. Created an appt today at 1130 on Gcal and synced and it sent > > > > to Treo. Deleted appt on Treo and synced. Did not delete on Gcal, > > > > BUT, changed my display color from red to green. Should I delete my > > > > device on Goosync and set up again, then sync, and will this screw up > > > > my phone calendar? Need help ASAP. > > > > > Roger > > > > > On Jun 19, 4:16 am, Stuart - GooSync Support > > > > > <[EMAIL PROTECTED]> wrote: > > > > > Hi, > > > > > > We've gone through your recent server log files but they're not > > > > > showing any problems. All additions, modifications and deletes sent to > > > > > the device are given "ok" messages from the device (indicating they > > > > > were processed correctly). > > > > > > However, development are preparing to update the GooSync server later > > > > > today or tomorrow to resolve some additional problems. I first suggest > > > > > updating to the latest Palm GooSync client (version 3.0.2.1 found > > > > > athttp://www.goosync.com/downloads/GooSyncPalmClient.zip) and sync > > > > > this > > > > > with the current server. > > > > > > If you still experience problems try again once we make the server > > > > > update. > > > > > > On Jun 19, 7:37 am,Hockeyrog<[EMAIL PROTECTED]> wrote: > > > > > > > Alright, now almost another week has passed, and no word this has > > > > > > been > > > > > > addressed, reason for the problem, or timetable of when this will be > > > > > > fixed. I still cannot sync simple appointments from my Treo to > > > > > > Gcal, > > > > > > and only intermittently from Gcal to the Treo. I don't see this > > > > > > problem in your outstanding issue area, or anywhere. This whole > > > > > > group > > > > > > needs to be revamped so you can get better information to your > > > > > > subscribers. Is it time I start researching alternatives to > > > > > > Goosync? > > > > > > Was this problem originated by Google and you're trying to adjust? > > > > > > They can't really be that callous to people who write programs to > > > > > > interface with their products. > > > > > > > MORE INFO PLEASE!!! > > > > > > > On Jun 12, 10:26 am, Stuart - GooSync Support > > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > > Hi, > > > > > > > > Development are working on these issues. We should have more > > > > > > > information on a fix for these by the middle of next week. > > > > > > > > On Jun 12, 2:55 pm,Hockeyrog<[EMAIL PROTECTED]> wrote: > > > > > > > > > I'm still waiting on a resolution to this problem. Is anyone > > > > > > > > there > > > > > > > > working on it? I cannot send test appointments to Gcal from my > > > > > > > > phone, > > > > > > > > and items I delete on my phone and replace are not updated on > > > > > > > > Gcal. > > > > > > > > PLEASE GET BACK TO ME ON THIS!! It has been working perfectly > > > > > > > > up > > > > > > > > until about a week and a half ago. > > > > > > > > > Roger > > > > > > > > > On Jun 7, 8:05 am,Hockeyrog<[EMAIL PROTECTED]> wrote: > > > > > > > > > > Well, it's been a few days now, and the sync is still not > > > > > > > > > working > > > > > > > > > correctly. Any changes I make on my Palm are rarely > > > > > > > > > transfered to > > > > > > > > > Gcal. Getting very frustrating, as my wife and I have > > > > > > > > > started using > > > > > > > > > your service to keep track appointments for our 5 kids. > > > > > > > > > Please let me > > > > > > > > > know when this will be fixed. > > > > > > > > > > On Jun 6, 3:34 am, Stuart - GooSync Support > > > > > > > > > > <[EMAIL PROTECTED]> wrote: > > > > > > > > > > Hi, > > > > > > > > > > > We're currently investigating these issues and will have a > > > > > > > > > > solution > > > > > > > > > > soon. > > > > > > > > > > > On Jun 6, 6:43 am, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> > > > > > > > > > > wrote: > > > > > > > > > > > > same here...getting 'session failed with > > > > > > > > > > > profile:goosync.com' and i > > > > > > > > > > > haven't made any changes to my settings. > > > > > > > > > > > > chris > > > > > > > > > > > > On Jun 6, 4:38 am,Hockeyrog<[EMAIL PROTECTED]> wrote: > > > > > > > > > > > > > Now I've been getting a No SyncML response every time I > > > > > > > > > > > > try. Anything > > > > > > > > > > > > screwy going on?? > > > > > > > > > > > > > On Jun 5, 8:38 am,Hockeyrog<[EMAIL PROTECTED]> wrote: > > > > > > > > > > > > > > My calendar and Treo are not syncing correctly. I > > > > > > > > > > > > > can delete items on > > > > > > > > > > > > > my palm or google and they do not delete on the > > > > > > > > > > > > > other, and sometimes > > > > > > > > > > > > > they reappear instantly on google cal when deleted. > > > > > > > > > > > > > I put in several > > > > > > > > > > > > > in the last couple of days and deleted other on my > > > > > > > > > > > > > palm. None of > > > > > > > > > > > > > these changes were transferred to Gcal. Please check > > > > > > > > > > > > > into my records > > > > > > > > > > > > > to see if things are screwed up somehow. Thanks. > > > > > > > > > > > > > BTW, Goosync shows > > > > > > > > > > > > > a successful sync each time.- Hide quoted text - > > > > > > > > > > > > > - Show quoted text -- Hide quoted text - > > > > > > > > > > > - Show quoted text -- Hide quoted text - > > > > > > > > > > - Show quoted text -- Hide quoted text - > > > > > > > > - Show quoted text -- Hide quoted text - > > > > > > - Show quoted text -- Hide quoted text - > > > > - Show quoted text -- Hide quoted text - > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
