Hi, The latest logs still show the same behaviour:
The device starts to send a batch of events to GooSync, which GooSync replies to with "ok" messages for all of the events, but the device fails to send the next batch of events to GooSync. It's likely that there is a record in the device that is causing the sync application to generate an error when it attempts to retrieve it from the database, or the database itself is corrupt in some way. Unfortunately, if that is the case, then I'm not sure how best to proceed other than clearing the calendar events from the device and forcing them back down from Google. If you wish to try this you will need to do the following: Remove all entries from the device calendar (the E series calendar should give you the ability to delete all events). Log into GooSync and delete your device from the My Device page. Re-select your device and then configure the GooSync settings (sync window etc) if applicable. Once done initiate the sync from your device. By deleting the device from GooSync you will force the service to initiate a slow sync and will send all the Google data back down to your device. It is vital that you delete your device from GooSync to force a slow sync. Otherwise your device could initiate a normal sync and send those delete commands to your Google data. On Jun 26, 2:24 pm, [EMAIL PROTECTED] wrote: > Hi no it still errors > > it connects, the status says "sending calendar 1 of 80", pauses for a > few seconds then says "System Error" > > Matt > > On Jun 25, 12:21 pm, Stuart - GooSync Support > > <[EMAIL PROTECTED]> wrote: > > Hi, > > > The recent log files show that the device was busy sending data to the > > server (several add commands), which GooSync then replied to say they > > had been approved for processing. However, the device did not reply to > > the server after this and we assume the system error had occured at > > this point. > > > The last message sent from GooSync just contained "ok" messages for > > the batch of adds sent by the device, and there was nothing in this > > message that could cause a system error. > > > It's possible that the device generate the error when attempting to > > send the next batch of event commands. It may have been when > > attempting to read from the calendar database to see what data needed > > changing. > > > Please try a sync with the latest GooSync server release (we uploaded > > a new release on 21st June) and let me know so I can check the latest > > log files. > > > On Jun 19, 12:05 pm, [EMAIL PROTECTED] wrote: > > > > Hi > > > > After the initial errors I upgraded the firmware to the latest and it > > > worked fine. > > > > However now the problem is back full time and I wonder whether the > > > firmware upgrade was just coincidence. > > > > Matt > > > > On Jun 14, 4:07 pm, Stuart - GooSync Support > > > > <[EMAIL PROTECTED]> wrote: > > > > Hi, > > > > > I've checked through your log files but, other than the syncs not > > > > completing, there wasn't any indication of any problems. None of the > > > > data being sent to the device was invalid or unsupported, and there > > > > were no failures or errors listed in the log files. > > > > > However, your most recent log files indicate that the recent syncs > > > > have all completed successfully. > > > > > Are you still experiencing the system error problem? > > > > > On Jun 13, 9:40 am, [EMAIL PROTECTED] wrote: > > > > > > Hi > > > > > > Installed goosync yesterday and it worked swimmingly however in the > > > > > afternoon I began to get "system error" and still do. > > > > > >matthat > > > > > Nokia E50 > > > > > > thanks for your help! > > > > > > Matt- Hide quoted text - > > > > > - Show quoted text -- Hide quoted text - > > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
