On 11/12/13, 14:07 , Andi Ye wrote:
Mozilla is currently appealing for donations on its Google homepage, even though we see 
that it had a net income (what commercial companies would call "Net Profit") of 
US$21.6 million in 2011 (source: Wikipedia).

How is whether all of the income of a non-profit in one particular year was also spent in that particular year in any way relevant? It's not like (any of) the difference was given out as money to shareholders. Calling it 'profit' is extremely misleading.

600+ employees (source: Wikipedia) to develop its small handful of applications

Huge applications, though. A web browser is complex. The number of applications is hardly relevant; clearly different numbers of people are required to maintain e.g. a cooking timer mobile app, a browser, or an operating system. As we're now also making a mobile OS, I think you're not being particularly fair.

and a huge, expensive headquarters in the heart of silicon valley, just down 
the road from Google's HQ (source: Google Maps).

Google Maps does not list the expenses of the headquarters. I don't know what they are, but I've seen the MV office and it is not huge by any standards, definitely not when compared to Google. Please stop trolling.

Mozilla is often very slow to respond to the changing marketplace, in spite of 
the support and input from a large and supportive user base.

Having a lot of people tell you to do something is not related to the speed with which you can execute their plan.

Mozilla's response to loss of market share seems to have been to throw all 
development resources at Firefox

You seem to be confused. For one thing, Mozilla is not solely focused on Firefox, nevermind Firefox for desktop as you imply. For another, you complain that we are "slow to respond [to criticism/requests for Firefox]" but you also complain we "[use] all development resources [for] Firefox". I do hope you see that the speed with which we can respond to feature requests etc. is strongly correlated with how many people work on a product.

> Furthermore it seems to have taken for granted the immense dedication from add-on developers who have been in no small part responsible for Mozilla's early user-base and financial success.

Are you equating no longer having a developer being paid to work on Lightning as "taking for granted the immense dedication [of] add-on developers"? Because that is a rather big stretch, and I'm sure members of our excellent add-on SDK (Jetpack), addons.mozilla.org, and marketplace.m.o (both reviewers and developers for the last two) teams would take significant issue with it.

It's a poor state of affairs when an organisation fails to support the major 
pillars of its own success, throws all its magnificent resources at one product 
which continues to haemorrhage support for reasons migrating users are happy to 
provide; and then requests public donations to support a bloated and 
unresponsive organisation with no plan to meet their needs.

[citation needed] for all of this phrase, from 'major pillars of its own success' to 'magnificent resources' (have you checked how much money Google throws at Chrome, MS at IE, etc.?) to 'at one product' (which is just plain wrong) and all the way down the rest of the sentence.

Is there any willingness to address this issue?

Emails like this are unlikely to help create any. Please be more constructive.

~ Gijs

(who, in case disclaimers are necessary, as of earlier this year is a moco employee (NB: opinions above are my own) after a long time in the community, and still happily uses both Thunderbird and Lightning, even though paid to work on Firefox desktop frontend, and still maintains and helps to maintain some add-ons)
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