Let me look at what happened from another perspective, including the one of an old mozillian who was at Netscape. I think Mozilla is, quite surprisingly, facing the kind of duality Netscape faced: it was a corporation, with market goals, but based on an Open Source community and its culture. Mozilla is also a corporation now, needs to behave like a corporation in a very aggressive market environment, but has to deal with its very specific culture coming from the open nature of the project. It is hyper-difficult for an organization to balance two so different cultures. It is very hard to look reliable in the corporate world - for instance in negotiations with a major telco - when your organization looks flat and has multiple public voices. I am sure Mozilla will succeed making it happen, but it won't be easy and won't come at no cost. It's a quite complicated managerial mission...
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