Hi Un

Thanks for your question.  It is important to know that there isn't really a 
distinction between what we may be required to do in response to a government 
request if the data was on our own servers in a colocation facility or if we 
opted to store the data elsewhere (with a cloud provider like Amazon, 
Rackspace, or Microsoft) - in all cases we, and all other entities, have to 
comply with the law. The distinction would be whether a cloud storage provider 
(like AWS) would challenge a government request in the same way that we might.  
This isn't something that we can know going into the relationship, but it is 
something that we consider when we opt to store data elsewhere.   

Any time that we opt to use a third party vendor for data storage, we analyze 
how that vendor has stated that they respond to governmental inquiries among 
other privacy and security issues. We also consider things such as how robust 
those vendor's systems are to third party intrusions, what certifications and 
standards are implemented, whether the vendor allows for encryption and 
ownership of the encryption keys, and how generally to balance security, 
privacy, usability and performance of the service. Also, when we negotiate 
agreements, we attempt to include language around security and privacy to 
bolster our analysis. We then compare the overall solution to our in house ones 
to see whether we can do a better job.

The solutions you laid out were picked after this analysis and implemented to 
balance those interests.

In our products, we also design user control mechanisms that allow users to 
manage how their data is sent to us (and others), including turning off or not 
interacting with the services you listed. We also limit what data we collect in 
the first place and discard data once we don't need it. 

Finally, we are always open to more ideas about how we might think about this 
problem. If you're interested in contributing your thoughts on this and other 
security and privacy problems around hosting data, we would value your 
contribution.

Thanks and happy new year -

Marshall Erwin
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