It's not uncommon for a new payment processor to do a fraud check before processing the full payment. Stripe is a well known payment processor, you can look them up. That $1 should only be a hold or should be credited back.
Here's their support article on the $1 charge: https://support.stripe.com/questions/why-does-my-customer-see-an-extra-1-00-charge-on-their-statement " When someone attempts to store their card to be charged later, we send over a request to their issuing bank for either a $0 or a $1 authorization to verify that the card is issued and the bank will allow it to be authorized. Regardless of whether or not the authorization is declined, we reverse our authorization request immediately. However, even if the bank declines the authorization, some people may still see an authorization for $1 on their credit card statement. The important thing to remember is that this is not a charge, and it will disappear from their statement; depending on the bank, it will be removed from their statement in anywhere from a few minutes to a few weeks. Stripe will first attempt a $0 authorization in all cases except AMEX (which doesn’t support $0 authorizations - we try a $1 auth right away with AMEX.) If the $0 authorization fails, we’ll then attempt a $1 authorization. " Which probably will generate the response "but I didn't ask it to store my card." You should be able to log back in to the payment processor and close your account if you didn't mean to store your card either for a recurring donation or for a future one. If that's the case and you can't figure out how please reply again and we'll try to get hold of someone who knows how the site works. On Sat, Jan 2, 2016 at 10:41 AM, Ed Mullen <[email protected]> wrote: > [email protected] wrote on 12/29/2015 2:11 PM: > >> I just made a small donation but when I checked my bank account there was >> a strange item that also was deducted >> 12/29/15 PURCHASE MOZILLA ORG MOUNTAIN VIEW CA CARD5924 >> $5.00 >> 12/29/15 PURCHASE STRIPE CHECK SAN FRANCISCO CA CARD5924 >> $1.00 >> >> What the heck is "STRIPE CHECK SAN FRANCISCO CA"? That I did not >> authorize. >> Guys if this is a scam be ready for trouble. If it is not what is it? >> >> And another thing: >> My comments to Mozilla >> I have no idea what the hell your light grey small type said but I >> believe in you and trust you to do what is right. There seems to be a >> conspiracy against folks with vision problems because it is so common for >> this. Are you guys afraid you gonna run outta ink? Please use larger type >> font and black ink in deference to older folks and others with vision >> problems. Or at least give us a choice to click on "enlarge". ;-)) >> >> > Assuming you're using a Mozilla browser you can set a minimum font size as > well as default font color. > > -- > Ed Mullen > http://edmullen.net/ > Why is it that most nudists are people you don't want to see naked? > > _______________________________________________ > governance mailing list > [email protected] > https://lists.mozilla.org/listinfo/governance > _______________________________________________ governance mailing list [email protected] https://lists.mozilla.org/listinfo/governance
