Oliver Frank wrote:

So, in summary, I believe that we are no longer lone voices in the wilderness, and that all organisations and bureaucracies now need to be very careful in how they respond to all messages. The world is now much more likely than ever before to hear about strange and bad behaviour and about failure to fulfill one's obligations.

Oliver,

I think that you are your colleagues proved that back in 2002-03, when you took the HIC to task over it's very poor first iteration of HIC Online.

I don't believe that Medicare Australia would ever acknowledge that they grudgingly changed the whole design of the registration and billing processes under pressure from mere GPs acting in concert, but those of us around at the time, know it was the case.

You all voted with your feet, and failed to participate, while simultaneously pointing out to them the unreasonable nature of their contracts, the documentation and the process.

Greg

--
Greg Twyford
Information Management & Technology Program Officer
Canterbury Division of General Practice
E-mail: [EMAIL PROTECTED]
Ph.: 02 9787 9033
Fax: 02 9787 9200

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