On Thursday 27 July 2006 16:56, ash wrote:
> i am a fan of a certain publication (which i choose not to name)  , but
> whoever is handing on the mail can feel free to advise any mr. (or mrs.
> or ms.) a-z...... that the use of the use of blunt instruments to
> separate products of interest to the forum from comment will have bring
> no friends in this forum, and most likely bad publicity

better consumer relations
last week my spouse bought a copy of "MYOB Accounting v15 upgrade". 
When he rang up to register it because the 9 digit code on the box wouldn't 
fill a 12 digit space, he found he'd bought the wrong upgrade, as he 
had "MYOB Accounting Plus". 
On the box it said "upgrades MYOB Accounting", and didn't mention "MYOB 
Accounting Plus " one way or the other.
However the people on the phone sorted out his problem, helped him with 
another separate problem and are more likely to keep a customer (or even to 
have his spouse tell others that they behaved decently)

LIz

-- 
Best of all is never to have been born.  Second best is to die soon.
_______________________________________________
Gpcg_talk mailing list
[email protected]
http://ozdocit.org/cgi-bin/mailman/listinfo/gpcg_talk

Reply via email to