On 23/08/2006, at 7:16 AM, David Guest wrote:
The average system administrator in a specialist's office is a 52 year
old woman whose formal IT training was to do a course on
WordPerfect 12
years ago. Tech support is a 25 year old who has completed a Level
3 IT
ticket at TAFE. He would rather be playing Unreal Tournament but has
poked around enough in Exchange Server to be dangerous. He prefers
supporting software that he doesn't have to think about.
I disagree. He'd rather be playing World of Warcraft. He has heard of
Exchange Server and thinks it's what runs at Bigpond to provide his e-
mail to Outlook Express, which is virus checked by Norton's on his
Dell computer.
The aforementioned lady is probably a safer contact.
Peter.
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