How is it that they do not send this stuff to naturopaths?

Surely this kind of advice is appropriate to every patient they have?

David de Bhál
www.v-practice.com 
________________________________

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Ken Harvey
Sent: Thursday, October 05, 2006 4:53 AM
To: General Practice Computing Group Talk
Subject: Re: [GPCG_TALK] RoR Appointment system [Terminating a
doctor-patientrelationship]

john hilton wrote:

> Believe that X Y & Z should tell the patient, not the reception (after
patient 
> has left)

This topic was the subject of a useful article in last months Bulletin 
of the Medical Practitioners Board of Victoria (appended).

Cheers
Ken
-- 
Dr. Ken Harvey
Adjunct Senior Research Fellow
School of Public Health, La Trobe University
http://www.medreach.com.au
VOIP:  +61 (03) 9029 0634; Mobile +61 (04) 1918 1910

--------------------------------------------------------------------
Terminating an Established Doctor-Patient Relationship

http://medicalboardvic.org.au/pdf/Vol3_2006.pdf

Terminating an established therapeutic relationship with a patient can 
be difficult. After deciding to stop treating a patient, medical 
practitioners need to manage the matter as professionally and 
sensitively as possible in the circumstances, taking the patient’s 
long-term medical needs into consideration. The Board has previously 
indicated that a doctor has the right to terminate an established 
doctor-patient relationship. However, the doctor, not the doctor’s 
staff, should make the decision to stop seeing a long-term patient.

Early warning. There may be circumstances in which it is appropriate for 
the doctor to inform the patient that they are considering terminating 
the therapeutic relationship and to explain the reasons for this. This 
is particularly relevant when the patient’s behaviour has been 
unacceptable, but can be changed. For example, in the case of abusive 
behaviour, or failure to attend booked consultations, a warning might 
alert the patient that such behaviour is not acceptable.

Non-compliance. A patient’s failure to comply with recommended 
treatment, particularly when that treatment is considered to be 
necessary for the patient’s well-being, may cause a doctor to feel 
compromised. An open discussion about the patient’s condition, the 
reasons for the treatment and the likely outcomes of non-treatment will 
inform the patient so that he or she can reach a decision about 
treatment on the basis of full information. Such a discussion should be 
carefully documented. If the doctor feels that the patient's 
non-compliance compromises them to the extent that they cannot provide 
ongoing care, it is important that they communicate this to the patient 
so the patient can consider their options.

Relationship breakdown. Sometimes, the relationship between the doctor 
and the patient breaks down. Regardless of why this has happened, it is 
acceptable – and sometimes advisable – for the doctor to end the 
therapeutic relationship, provided the patient is referred for 
alternative care if this is required.

Unnecessary treatment. A patient who demands treatment that is not 
necessary, appropriate or that the doctor cannot provide without 
compromising their own ethical or religious beliefs, should be given a 
clear, sensitive and non-judgmental explanation why the doctor cannot 
provide the treatment. The doctor and the patient can then make a 
decision about whether the therapeutic relationship should be continued.

Communicating the decision. As with all aspects of clinical care, a 
thoughtful and considered approach, including clear communication, will 
help minimise any potential harm to the patient and negative impact on 
the doctor. In communicating the decision to terminate a therapeutic 
relationship, the doctor needs to make every effort to ensure the 
patient understands what is being said. It is usually better if the 
decision is communicated face to- face, even if this is difficult. If 
the reasons for terminating the relationship are sensitive, it might be 
appropriate to have another person present at the meeting. In some cases 
it might be best for another doctor in the practice to talk the patient 
through the treating doctor’s decision. If telling the patient 
face-to-face is not possible, doctors should at least inform the patient 
of their decision in a sensitively written letter that explains that it 
is no longer constructive for the doctor to treat the patient. Patients 
should not be informed of the doctor’s decision at the reception desk 
next to a crowded waiting room.

Referral. If the patient requires ongoing medical care, the doctor 
should offer them a referral to another treating doctor. The patient’s 
new doctor should be provided with enough information from the patient’s 
medical file to enable ongoing care and to prevent the patient needing 
to submit to further tests and investigations unnecessarily. This might 
require photocopying the entire file or, if confidentiality is an issue 
(for example as a result of information contained in third party 
reports), providing a summary of the file may be appropriate.

Conclusion. Terminating an established therapeutic relationship can be 
difficult. It is important that communication is clear and unambiguous, 
the process is documented and the patient’s long-term medical needs are 
not compromised.
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