I notice the red tape review was dated 2003, made specific note of:


• There does not appear to be a standard approach by departments and agencies 
to designing forms and collecting information from GPs. (Finding 6.8)
• A set of guidelines should be developed (possibly by the Department of 
Health and Ageing) to facilitate, when appropriate, the standardisation of 
information collection and form design
  across departments and agencies. (Recommendation 6.6)
• The extent to which information technology is used for GP administrative 
activities differs among Commonwealth departments and agencies, and among GP 
practices. The reliance  on paper-based systems is still extensive. (Finding 
6.9)
• Departments and agencies should examine options to accelerate the use of 
information technology in reporting by GPs, including integrating forms into 
computer software used by GPs, and allowing more forms to be submitted 
electronically when there is a net benefit. (Recommendation 6.7)


Oh, how slowly things progress. Centrelink would be easily the worst offender.
jh
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