Here here Greg.

Trying to convince clients they need security is the biggest battle.
Most want no paswords to logon to the network and can't see why they should
logout or close their clinical apps at the end of the day.

I reported the Telstra and Internode Wireless routers (as part of BFH) as a
security nightmare to several people and none cared. At that point WPA was
not out.
So hearing one turned up configured with no security doesn't surprise me.

Yes test restore's can be very dangerous, but all surgeries have aspare
server don't they.
In the good old days Medical Spectrum offered a service, send us your backup
tape and we will test restore it on one of our servers. Worth every penny
that they charged.

The accreditation folk don't help either.
One pulled up a GP for leaving the room and not locking is screensaver when
he left the consult room.
A receptionist had banged on his door as a patient in the waitroom had chest
pain !!
Then same accreditation inspector told the GP how easy it was to lock and
unlock the screensaver.
Just hold down the Windows key and press the 'L' key. -useful I agree
But blew it by suggesting to use 'zz' as the password to unlock.

Andrew C
Gold Coast

<snip>

Mark,

My favourite is the case of the GP who restored an old backup over her
current data. Getting back her current data from the obscure location on the
HDD, not the disk she thought it was on, was even more fun.

We have to make very clear to the vast majority of non-IT enthusiast GPs
that test-restores are dangerous if you don't know what you are doing.

The Telstra B4H router delivered to a practice with the wireless on, no WPA
security, but the firewall off, being another memorable experience. 
The practice had no knowledge of or intention to use the wireless feature.

My biggest concern about GP computing is the steadily-increasing complexity
of their systems, and the required maintenance - the monthly PBS 'content
update' disk are the latest - without the necessary support to keep the
majority of practices on top of things.

Hence a steady stream of newsletter articles and help desk calls. Many
Divisions don't have anyone, of course.

I also run a business as a consultant/support provider, and practice
security is a never ending challenge. GPs who don't know, aren't skilled
enough, still don't want understand the need for or want to pay for proper
support in many cases.

The Practice Security IT manual, now associated with B4H, the new PIP
incentives and accreditation, has been a help as it has given my colleagues,
where they still exist, and me a chance to assist members to think about
what they need.

DoHA still has little insight into what practices need, despite all the
hoopla about DNIMP, MHN and B4H. Nor do I think they care.

Greg

--
Greg Twyford
Information Management & Technology Program Officer Canterbury Division of
General Practice
E-mail: [EMAIL PROTECTED]
Ph.: 02 9787 9033
Fax: 02 9787 9200

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