Oliver Frank wrote:
AGPAL and GPA do not set the standards for practices. The RACGP sets
the standards and the accreditation organisations decide from their
inspections whether a practice meets those standards.
Who do you believe would set the standards for clinical software? If
not the RACGP, what are your reasons for nominating another organisation?
Oliver,
one of my beefs with the accreditation bodies is that they rely on GPs
and other people with practice-management backgrounds to act as
surveyors. None that I know of have any qualifications in IT.
When I enquired of them regarding their surveyor's capacity re IT, I got
one reply, basically stating that the surveyor will look at the
paperwork that is required by the college's 3rd edition standards. In
other words, its a tick-box exercise, and the surveyor probably wouldn't
know a router from a printer.
This problem isn't limited to practice accreditation, as we are being
accredited under the ISO standards by SAI Global, and their surveyor is
similarly ignorant, and admits it, but tells one how to organise data on
computer systems, such as using document-level passwords, which are a
very bad idea indeed. As a person with a tertiary IT qualification, I
tend to resent this, but I know GPs resent lots of things about their
accreditation process.
The basic problem is that no-one wants to admit the real costs of doing
this stuff properly. Most GPs want to save money, the government wants
to save money, the college doesn't want to risk the ire of members, nor
do the accreditation bodies.
The small number of Divisions still with IM&T staff bang on about it
incessantly, as do competent commercial technical support providers.
It's still a wonder no-one has ended up in court yet.
Greg
--
Greg Twyford
Information Management & Technology Program Officer
Canterbury Division of General Practice
E-mail: [EMAIL PROTECTED]
Ph.: 02 9787 9033
Fax: 02 9787 9200
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