Dear colleagues,

In his communique from the MSIA Round Table held on 22nd May 2007, available at:

http://www.msia.com.au/

Peter MacIsaac says:

"Health Communication Systems Working Party
 Communiqué for MSIA round table:

Electronic communication between healthcare information systems is an important component of the health IT industry and our national healthcare system. There are numerous benefits in extending the use of e-communication, both in efficiency and improvements in patient care. It is accepted that progress to move from paper and fax is slower than desirable and that problems with current communication systems need to be overcome to ensure a solid basis for expansion of e-communication in areas such as electronic ordering, e-prescribing, and communication between healthcare providers in the community. Australia has a number of commercial communication service providers who are providing reliable services, yet it is acknowledged that these systems are based on a range of communication standards and business models which have prevented interoperation between communication systems. The problems to be overcome also include issues with implementation of messaging standards and lack of standard vocabularies which lie with health application systems vendors. An open membership working group has been formed to tackle these problems under the auspice of the Medical Software Industry Association (MSIA), Health Informatics Society of Australia (HISA) and HL7 Australia. The current industry membership is:
• Argus Connect
• eClinic
• HealthLink
• Medical Objects
Members of this group will work on a technical solution to enable end users, such as GPs, Specialists, Pathology and Radiology Services, and hospitals to contract with one provider, should they choose, and that communication can be directed to any recipient."

I believe that currently each vendor of a clinical messaging system maintains its own directory of its users, which users access in order to direct their message to the recipient, who must also be a user of that clinical messaging system. When the messaging standards and formats have been sorted out by the working group outlined above to enable users of any messaging system to send their messages to users of any other messaging system (e.g. a Healthlink user sending to a Medical Objects user), what will become of the current proprietary user directories? How will Healthlink know how and where the Medical Objects user is and more importantly the details of the Medical Objects user's digital certificate, email address, etc.? Will there be some kind of master directory, and if so, who will own and operate it, who will pay for it and who will profit from it?

In South Australia, the State funds the SA Divisions of General Practice SBO (SADI Inc.) to operate a not for profit database (the Health Provider Registry) of GPs' and medical specialists' contact details. The database includes doctors' practice email addresses and digital certificates, which the public hospitals use to deliver discharge summaries as PDF attachments in encrypted email messages. Currently the contact details of other health professionals such as allied health professionals and organisations such as residential aged care facilities are being added to the Health Provider Registry. Could and should the Health Provider Registry be used by the clinical messaging providers to get the information that their system needs in order to be able to send messages to users of another messaging system?

I'm not sure what would be done for other States. Will there need to be a national database, in which case would AGPN or some other not for profit organisation own and operate it with government funding? Our current federal government seems to have been disinclined to fund this kind of necessary infrastructure and always talks about leaving it to the market to sort out. I don't know whether Labor would or will act any differently if and when it comes into power. I hope that Peter MacIsaac can tell us the MSIA working group's plan for sorting out the user directory question.

--
Oliver Frank, general practitioner
255 North East Road, Hampstead Gardens, South Australia 5086
Phone 08 8261 1355   Fax 08 8266 5149  Mobile 0407 181 683
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