We have our phone system set up with one autodial button as hands
free(so you don't need to pick up the handset to press it) and labeled
HELP. The techs have set it up so that when pressed it calls every
extension in the surgery and we can all then hear what is going on in
the room where the button was pressed. We have an in house protocol that
if the button is pressed then everyone is to come out of their rooms and
respond (the display tells us from which room the call came).
In addition our reception staff have an under desk button that
automatically calls our security company who have been instructed to
call the police if it is pressed. Our local police have been briefed
that if called we need them urgently.

We feel this is a reasonably cheap and reliable system. We have tested
it in non urgent situations but have not yet needed to use it in real
life (in place for about 7 years). On one occasion the panic button at
reception was pressed accidentally and the police were there within 10
minutes.

Like Horst, I don't think fiddling with a computer in an emergency is
going to work.

regards
Rob Hosking

James wrote:
>
> Hi all
>
>  
>
> Does anyone have or know of a alert/alarm messaging service to use in
> doctors rooms to alert front desk and other rooms of dangerous
> situations- Help needed and similar? ICQ and messenger do not really
> fit my needs?
>
>  
>
> Ta
>
>  
>
> James Bishop
>
>  
>
>  
>
> ------------------------------------------------------------------------
>
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>   

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