I'm not yet in the 4.x release stream so this may be taken with a grain (or 
more) of salt as we say.

PLEASE keep the ability of commands to set -x or dump debug when the env 
DEBUG=1 is set.  This has been extremely useful over the years.   Granted I've 
never worked out why sometimes we see odd little  things like machines deciding 
they suddenly need an FPO license or one nsd server suddenly decides it's name 
is part of the FQDN instead of just it's hostname and only for certain 
commands, but it's DAMN useful.  Minor issues especially can be tracked down 
with it.

Undocumented features and logged items abound.  I'd say start there.  This is 
one area where it is definitely more art than science with Spectrum Scale (meh 
GPFS still sounds better. So does Shark. Can we go back to calling it the Shark 
Server Project?)

  Complete failure of the verbs layer and fallback to other defined networks 
would be nice to know about during operation. It's excellent about telling you 
at startup but not so much during operation, at least in 3.5.

 I imagine with the 'automated compatibility layer building' I'll be looking 
for some serious amounts of PD for the issues we _will_ see there.  We 
frequently build against kernels we are not yet running at this site, so this 
needs well documented PD and resolution.

Ed Wahl
OSC


________________________________
From: [email protected] [[email protected]] on 
behalf of Patrick Byrne [[email protected]]
Sent: Thursday, October 01, 2015 6:09 AM
To: [email protected]
Subject: [gpfsug-discuss] Problem Determination

Hi all,

As I'm sure some of you aware, problem determination is an area that we are 
looking to try and make significant improvements to over the coming releases of 
Spectrum Scale. To help us target the areas we work to improve and make it as 
useful as possible I am trying to get as much feedback as I can about different 
problems users have, and how people go about solving them.

I am interested in hearing everything from day to day annoyances to problems 
that have caused major frustration in trying to track down the root cause. 
Where possible it would be great to hear how the problems were dealt with as 
well, so that others can benefit from your experience. Feel free to reply to 
the mailing list - maybe others have seen similar problems and could provide 
tips for the future - or to me directly if you'd prefer ([email protected]).

On a related note, in 4.1.1 there was a component added that monitors the state 
of the various protocols that are now supported (NFS, SMB, Object). The output 
from this is available with the 'mmces state' and 'mmces events' CLIs and I 
would like to get feedback from anyone who has had the chance make use of this. 
Is it useful? How could it be improved? We are looking at the possibility of 
extending this component to cover more than just protocols, so any feedback 
would be greatly appreciated.

Thanks in advance,

Patrick Byrne
IBM Spectrum Scale - Development Engineer
IBM Systems - Manchester Lab
IBM UK Limited

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