Just adding a little bit on what wall very first GIS users are banging...
Yann

Are they really first time GIS users? Or first time GRASS users?
If they have had exposition to other GIS before, chances are it will
have been ArcGIS or MapInfo -- i.e. a Desktop GIS. If it was a
Workstation class GIS, such as ArcInfo or IDRISI, they should have
far less trouble,

GRASS being rather of the Workstation type, Currently, GRASS does not
try  to emulate the heavily interactive Desktop GIS workflow too much,
as it only gets in the way of (semi-) automated and mass data processing
for which GRASS is the ruling champion.

Benjamin



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