Hi Russell,

it turns out that the email template is using the string representation of 
a message, which indeed truncates the message text to 225 characters.

I've created an issue on GitHub to address this behavior: 
https://github.com/Graylog2/graylog2-server/issues/1156


Cheers,
Jochen

On Friday, 15 May 2015 15:23:30 UTC+2, Russell Wagner wrote:
>
> Hi Jochen --
>
> The messages are not truncated in the web interface for the stream. The 
> entirety of the matched line is displayed in the Message.
>
> I also checked the raw email source and it shows the same (...) at the 
> part where the message gets cut off.
>
> Here is what I'm seeing in the email... I've sanitized this a bit and 
> highlighted the message and where it gets cut off:
>
> ##########
>
> sender:
>
>     [email protected]
>
> body:
>
>     #################
>
>  
>
>     Customer: xxx
>
>     Userid: xxx
>
>     xxx: xxx
>
>     xxxx: xxxxx
>
>  
>
>     #################
>
>  
>
>     ##########
>
>     Date: 2015-05-14T14:53:03.935Z
>
>     Stream ID: 5553695de4b0fcd5deffeb86
>
>     Stream title: xxxx
>
>  
>
>     Triggered condition: 
> ac4bb3d5-b00e-4376-8dfe-3b6339b11948:MESSAGE_COUNT={time: 1, 
> threshold_type: more, threshold: 0, grace: 1}, 
> stream:={5553695de4b0fcd5deffeb86: " xxxx "}
>
>     ##########
>
>  
>
>     Last messages accounting for this alert:
>
>     
>
>     source: xxxx | message: xxxx xxxx: 03AFFA67 2015-05-14 10:52:19 25292 
> 2009655040 
> "TxSummary[active=xx;[email protected];ver=xxx;service=xxx;port=xxx;contLen=xxx;rcvdReq=xxx;basicAuthTime=xxx;startHttpPost=x;procReque
>  
> (...) { timestamp: 2015-05-14T14:52:19.000Z | level: 6 | _id: 
> d1fb3c9d-fa48-11e4-8780-002590496156 | facility: user-level | 
> gl2_source_node: fe67ebe0-1566-470a-af83-a707a47ded79 | gl2_source_input: 
> 54ff45b8e4b0ca3409e2bdf1 | streams: [54caa046e4b0b014cbaef196, 
> 5553695de4b0fcd5deffeb86, 54e74209e4b0eb31de809e45] | gl2_remote_port: xxx| 
> gl2_remote_ip: xxx.xxx.xxx.xxx }
>
>
> subject:
>
>     Graylog alert for stream:  xxx 
>
>
> Here is an example of the full message I see matched in the stream that 
> sends these alert emails:
> xxxx xxxx: 03FA48C3 2015-05-14 23:44:49 31390 -2022226176 
> "TxSummary[active=xx;[email protected];ver=xxx;service=xxx;port=xxx;contLen=xxx;rcvdReq=xxx;basicAuthTime=xxx;startHttpPost=xxx;procRequestStart=xxx;soap=xxx;txid=xxx;xxx=x;xxx=x;startCallOut=x;sentSoapFault=xxx;comp=xxx;]"
>
> Any further suggestions would be greatly appreciated.
>
> Thank you!
>
> On Friday, May 15, 2015 at 4:43:14 AM UTC-4, Jochen Schalanda wrote:
>>
>> Hi Russel,
>>
>> are the messages also truncated in the web interface if you check the 
>> stream? There's no deliberate truncation of the messages in the "backlog" 
>> (which is the list of messages that matched the alert condition when the 
>> alert check ran), so I just want to make sure that the original messages 
>> aren't truncated.
>>
>> Additionally please check, if it's maybe just a display issue with the 
>> mail client(s) being used and if the messages are complete if you take a 
>> look at the "email source" (i. e. the raw email text).
>>
>>
>> Cheers,
>> Jochen
>>
>> On Thursday, 14 May 2015 19:16:01 UTC+2, Russell Wagner wrote:
>>>
>>> In the Email Alert Callback, we are seeing ${message} get trunctated 
>>> when it is greater than ~230 characters. Is their a way to avoid this 
>>> truncation as the people getting these alerts are interested in seeing the 
>>> whole message.
>>>
>>> Thanks
>>>
>>

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