Yeah, thats a bug in the installer I guess. I have created an issue here:
https://github.com/Graylog2/collector-sidecar/issues/41
Will look into it next week.

On 29 July 2016 at 17:04, Joe Young <[email protected]> wrote:

> I installed the 64bit sidecar but it still puts the files in the program
> files x86 folder and I get the same results when starting the service.
> Shouldn't the x64 installer put the files in the "program files" folder?
>
> On Fri, Jul 29, 2016 at 9:43 AM, Joe Young <[email protected]>
> wrote:
>
>> I can do that but I have tried the same client on a 32bit server 2003 and
>> I get the same results.
>>
>> On Fri, Jul 29, 2016 at 9:38 AM, Marius Sturm <[email protected]> wrote:
>>
>>> I think thats the problem, the 32bit binary looks into C:\Program
>>> Files\graylog\collector-sidecar (instead of Program Files(x86)) for
>>> configuration files. Could you please use the 64bit package on that host?
>>>
>>> On 29 July 2016 at 15:46, Joe Young <[email protected]> wrote:
>>>
>>>> I do not have any log files that I can see.  I am running the 32bit
>>>> client on a 64 bit server 2012 R2. It seems like it doesn't even try to
>>>> start.
>>>>
>>>>
>>>> [image: Inline image 1]
>>>>
>>>> [image: Inline image 2]
>>>>
>>>> On Fri, Jul 29, 2016 at 2:04 AM, Marius Sturm <[email protected]>
>>>> wrote:
>>>>
>>>>> HI,
>>>>> ah sorry I misread the error, could you please look into log files in
>>>>> C:\Program Files(x64)\graylog\collector-sidecar and check if there are any
>>>>> errors to see?
>>>>>
>>>>> Thanks,
>>>>> Marius
>>>>>
>>>>>
>>>>> On 29 July 2016 at 08:53, Marius Sturm <[email protected]> wrote:
>>>>>
>>>>>> Hi Joe,
>>>>>> this looks like a networking issue. Please double check your firewall
>>>>>> configuration and make sure that you can reach port 12900 from a remote
>>>>>> node.
>>>>>>
>>>>>> Cheers,
>>>>>> Marius
>>>>>>
>>>>>>
>>>>>> On 28 July 2016 at 22:07, Joe Young <[email protected]> wrote:
>>>>>>
>>>>>>> I have exactly the same problem while installing the collector
>>>>>>> sidecar. I have the service installed but when I try to start it it says
>>>>>>> Error 1053: The service did not respond to the start or control request 
>>>>>>> in
>>>>>>> a timely fashion. Can anyone help out with this? I know I am doing
>>>>>>> something wrong but I need to be pointed in the right direction.
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>> On Tuesday, July 5, 2016 at 7:12:20 AM UTC-5, ชีระวิทย์
>>>>>>> ภูริเดชชัยพัฒน์ wrote:
>>>>>>>>
>>>>>>>> FYI
>>>>>>>> ---------- Forwarded message ----------
>>>>>>>> From: CHERAWICH PHURIDECHCHAIYAPAT <[email protected]>
>>>>>>>> Date: Tue, Jul 5, 2016 at 7:10 PM
>>>>>>>> Subject: Fwd: How to run background Graylog collector on windows
>>>>>>>> To: ชีระวิทย์ ภูริเดชชัยพัฒน์ <[email protected]>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ---------- Forwarded message ----------
>>>>>>>> From: CHERAWICH PHURIDECHCHAIYAPAT <[email protected]>
>>>>>>>> Date: Tue, Jul 5, 2016 at 7:03 PM
>>>>>>>> Subject: Re: How to run background Graylog collector on windows
>>>>>>>> To: Jochen Schalanda <[email protected]>
>>>>>>>>
>>>>>>>>
>>>>>>>> and then can not start service
>>>>>>>> [image: Inline image 1]
>>>>>>>>
>>>>>>>> On Tue, Jul 5, 2016 at 6:57 PM, CHERAWICH PHURIDECHCHAIYAPAT <
>>>>>>>> [email protected]> wrote:
>>>>>>>>
>>>>>>>>> Please check for me
>>>>>>>>>
>>>>>>>>> [image: Inline image 1]
>>>>>>>>>
>>>>>>>>> On Tue, Jul 5, 2016 at 5:33 PM, Jochen Schalanda <
>>>>>>>>> [email protected]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi,
>>>>>>>>>>
>>>>>>>>>> you have to install and run the Graylog Collector as a Windows
>>>>>>>>>> service. Please refer to the documentation at
>>>>>>>>>> http://docs.graylog.org/en/2.0/pages/collector.html#windows for
>>>>>>>>>> further details.
>>>>>>>>>>
>>>>>>>>>> Please also take note that the Graylog Collector has been
>>>>>>>>>> deprecated and won't be developed any further. It has been replaced 
>>>>>>>>>> by the
>>>>>>>>>> Collector Sidecar which is documented at
>>>>>>>>>> http://docs.graylog.org/en/2.0/pages/collector_sidecar.html.
>>>>>>>>>>
>>>>>>>>>> Cheers,
>>>>>>>>>> Jochen
>>>>>>>>>>
>>>>>>>>>> On Tuesday, 5 July 2016 12:10:32 UTC+2, ชีระวิทย์ ภูริเดชชัยพัฒน์
>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>> Hi
>>>>>>>>>>>
>>>>>>>>>>> How to run background Graylog collector on windows
>>>>>>>>>>>
>>>>>>>>>>> [image: Inline image 1]
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Best regards,
>>>>>>>>>
>>>>>>>>> Mr.Cherawich Phuridechchaiyapat
>>>>>>>>> Technical Engineer
>>>>>>>>> Tripetch IT Solutions CO.,LTD
>>>>>>>>> E-mail: [email protected]
>>>>>>>>> TEL : 029662260 ext.6883
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>> Best regards,
>>>>>>>>
>>>>>>>> Mr.Cherawich Phuridechchaiyapat
>>>>>>>> Technical Engineer
>>>>>>>> Tripetch IT Solutions CO.,LTD
>>>>>>>> E-mail: [email protected]
>>>>>>>> TEL : 029662260 ext.6883
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>> Best regards,
>>>>>>>>
>>>>>>>> Mr.Cherawich Phuridechchaiyapat
>>>>>>>> Technical Engineer
>>>>>>>> Tripetch IT Solutions CO.,LTD
>>>>>>>> E-mail: [email protected]
>>>>>>>> TEL : 029662260 ext.6883
>>>>>>>>
>>>>>>>> --
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>>>>>>> For more options, visit https://groups.google.com/d/optout.
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>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Developer
>>>>>>
>>>>>> Tel.: +49 (0)40 609 452 077
>>>>>> Fax.: +49 (0)40 609 452 078
>>>>>>
>>>>>> TORCH GmbH - A Graylog Company
>>>>>> Poolstraße 21
>>>>>> 20335 Hamburg
>>>>>> Germany
>>>>>>
>>>>>> https://www.graylog.com <https://www.torch.sh/>
>>>>>>
>>>>>> Commercial Reg. (Registergericht): Amtsgericht Hamburg, HRB 125175
>>>>>> Geschäftsführer: Lennart Koopmann (CEO)
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Developer
>>>>>
>>>>> Tel.: +49 (0)40 609 452 077
>>>>> Fax.: +49 (0)40 609 452 078
>>>>>
>>>>> TORCH GmbH - A Graylog Company
>>>>> Poolstraße 21
>>>>> 20335 Hamburg
>>>>> Germany
>>>>>
>>>>> https://www.graylog.com <https://www.torch.sh/>
>>>>>
>>>>> Commercial Reg. (Registergericht): Amtsgericht Hamburg, HRB 125175
>>>>> Geschäftsführer: Lennart Koopmann (CEO)
>>>>>
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>>>>> .
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>>>>
>>>>
>>>>
>>>> --
>>>> Joe Young
>>>> Network and Computer Systems Administrator
>>>> Hastings, NE
>>>> Direct: (402) 303 -1109
>>>> Mobile: (402) 469-2923
>>>>
>>>> --
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>>>> <https://groups.google.com/d/msgid/graylog2/CAHk_NLF5ru9H%3D-AEunDBJR9N-ukYi_z%2BLNG0xGK82o%3D6MqYwTA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>> .
>>>>
>>>> For more options, visit https://groups.google.com/d/optout.
>>>>
>>>
>>>
>>>
>>> --
>>> Developer
>>>
>>> Tel.: +49 (0)40 609 452 077
>>> Fax.: +49 (0)40 609 452 078
>>>
>>> TORCH GmbH - A Graylog Company
>>> Poolstraße 21
>>> 20335 Hamburg
>>> Germany
>>>
>>> https://www.graylog.com <https://www.torch.sh/>
>>>
>>> Commercial Reg. (Registergericht): Amtsgericht Hamburg, HRB 125175
>>> Geschäftsführer: Lennart Koopmann (CEO)
>>>
>>> --
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>>>
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>>
>>
>> --
>> Joe Young
>> Network and Computer Systems Administrator
>> Hastings, NE
>> Direct: (402) 303 -1109
>> Mobile: (402) 469-2923
>>
>>
>
>
> --
> Joe Young
> Network and Computer Systems Administrator
> Hastings, NE
> Direct: (402) 303 -1109
> Mobile: (402) 469-2923
>
> --
> You received this message because you are subscribed to the Google Groups
> "Graylog Users" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email protected].
> To view this discussion on the web visit
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> <https://groups.google.com/d/msgid/graylog2/CAHk_NLErqUgR2HZ8CB1M_mCnjNw2Ra6BpKr1JnCDKRqndt6DpQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
> .
>
> For more options, visit https://groups.google.com/d/optout.
>



-- 
Developer

Tel.: +49 (0)40 609 452 077
Fax.: +49 (0)40 609 452 078

TORCH GmbH - A Graylog Company
Poolstraße 21
20335 Hamburg
Germany

https://www.graylog.com <https://www.torch.sh/>

Commercial Reg. (Registergericht): Amtsgericht Hamburg, HRB 125175
Geschäftsführer: Lennart Koopmann (CEO)

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