Hi,

please check the logs of Graylog and the related services in the virtual 
machine for error messages.

See 
http://docs.graylog.org/en/2.1/pages/configuration/file_location.html#omnibus-package
 
for a list of default file locations in the OVA.

Cheers,
Jochen

On Tuesday, 27 December 2016 11:55:37 UTC+1, prachumporn hongsakul wrote:
>
> Hi,
>
> Please help, 
> i use graylog ova 2.1.1 power on around 2 months ago.
> and today i need to restart graylog to add more memory but after restart 
> it cannot access via web services (error message below)
>
> "Graylog is restarting...
>
> There is no Graylog web application running at the moment, please reload 
> this page in a minute. It can take up to 1-2 minutes until all services are 
> running properly. In case this is a permanent error, check the following:
>
>    - *Check if all services are running* - sudo graylog-ctl status shows 
>    an overview of all running services
>    - *Check for errors in log files* - Relevant services write log files 
>    here: /var/log/graylog/*/current
>    - *Ask for help* - If there is no way to fix the issue ask for help: 
>    https://github.com/Graylog2/graylog2-images/issues";
>
>
> first, i check service port 9000 cannot start and i try to restart again 
> but service port 9000 still not start.
>
> How to fix it?
>
> Thanks
>
> Diew
>

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