*Being in the interviewee's hotseat is now more of a comedy of errors than
an ordeal. *

**

**

**



*Manjula Lal*



Of late, my interviews for various media jobs have been so farcical that I
have begun to wonder why they are held at all. In my last three interviews,
the editor could have just asked for my photograph, as s/he probably just
wanted to see my face and didn't have anything to ask me. Perhaps my CV,
bristling with the biggest brand names in the media business, is already so
formidable that they presume I can do the job at hand - or at least, that
they can justify my recruitment to the HR department, which has no clue
about the skills and temperament needed to fill the slot at hand, but can
recognize an impressive CV when it is put on the table.



The funniest interview was for a slot as news editor of a tabloid. I had a
pretty good idea that they were desperate, as I had just a day ago been
interviewed by the editor of a magazine of the same group. The big shot who
interviewed me at the magazine seemed to have decided that I was the woman
for the job mostly on the basis of the fact that I dropped the name of a
lady who had spent many years working with him, mentioning she was a friend
of mine. The rest of the time he spent asking me what I did in various jobs
listed on the CV. He asked me in a desultory fashion, not to pinpoint my
strengths and weaknesses. From the look of it, he had never interviewed
anyone before--or maybe that was just his style.



At the end of the interview, he said that tomorrow I would have to meet the
(celebrity) group editor, and it (meaning my recruitment) was done. The next
day, he called to tell me to go to the tabloid and meet its editor. I had no
clue at that point that I had been rejected, I thought I was just meeting
the tabloid editor as he was another person high on the pecking order of the
company.



I arrived half an hour late, as I didn't know that the road I usually took
was now a one-way lane. The secretary was scandalized at my lack of
punctuality. I apologized. After a suitably punitive 10-minute wait, I was
lead into the Presence. The ponytailed man in his swanky cabin looked at me
blankly, swiveling in his chair. I thought I'd help him along. "You must
have seen my CV," I prompted him gently. He said no, then picked up the
phone to curse the magazine editor I had met the previous day, asking him
why the CV had not been forwarded to him. While waiting for the email to
arrive, he again looked so uncomfortable that I had to break the silence.
"Er, am I being considered for the magazine or the tabloid?" I asked, a
doubt creeping into my mind. "For the tabloid, of course, he said, looking
murderous. "Aren't you interested?" I was thrown off balance, but at
interviews you always act eager and pleasant. "No, no, of course, I would
love to work here", I said.



There was another pregnant silence as he looked into his computer monitor. I
don't know if he was perusing my CV at this stage, but he suddenly yelled,
"Amitabh!" startling me out of my skin. Amitabh came in and my future boss
asked him to take me away and explain to me what the job entailed. Here
there was a comedy of errors as I offered to extricate my CV from my email,
but as soon as I hit gmail I got a pornographic site.



Ägain and again. Amitabh tried to explain that somebody must have fiddled
with his computer at night. He actually blushed from embarrassment. Anyway,
as the computer guys carried off his hard disk, he explained to me what the
job entailed and I said it sounds fine.



Next day, HR was on the phone negotiating my salary. I later found out that
the celeb editor of the group had looked at my CV and said I was too old.
Considering I was about 20 years younger than him, this was a bit thick.
Anyway, when I joined the tabloid, I reall did feel old as it was full of
10+2 graduates who called me 'Ma'am.' I took to wearing a sari just to
distance myself from them. Come February and March, most of them begged for
six weeks leave to go take some exam, and I was left carrying almost the
entire edition on my shoulders.



At that point, I quit journalism, convinced there had to be better things in
the world. I joined a book publishing firm, and learnt how the other half
lived, logging in at precisely 9.30 a.m. and working all of eight hours a
day. It was tedious, the workload crushing. After giving it a year, I was
back on the interview trail.



An editor of a monthly magazine to whom a friend recommended me spent the
first 45 minutes telling me how she runs the magazine. I got glimpses of a
control freak, but held my peace. What could be easier than a monthly
routine where half the content comes from the parent American company, and
the other half is dictated by a bossy editor? Then she realized she hadn't
asked me anything, and said expansively, "Tell me about yourself". I mumbled
apologetically about having quit my real, true profession - journalism - and
trying out a new line of work. But she could barely concentrate, as the cops
had arrived to seal the office, which was being illegally run from a
residential flat.



The cops also took the cake by agreeing to let the office function if it
could be proved that it was a media organization. This proof lay not in the
magazines lying all over the place but in the HR department providing
documentary proof that any employee had done a journalism course. A frantic
hunt was launched for the certificate of the lone girl who had indeed done
such a course. I had to take my leave, having revealed little about myself.
After a week I got an email saying they had found somebody else for the job.
On the basis that I was not assertive or articulate, I suppose. Which I
wasn't, my enthusiasm deflated by her 45-minute presentation.



Long before my list of jobs under 'Work Experience' ran to 15, I had braced
myself to answer the obvious interview question: "Why do you change so many
jobs?" It was scarcely ever asked, or if it was asked, an answer was not
expected. I realized that editors are scared that they may recruit an
unsuitable person, and are relieved to know that I'm unlikely to cling on
where I'm not wanted, going by my track record. The last time I said, "It's
true that I've shifted around a lot ..." the editor dismissively said, "That's
not a problem."



Some of us wonder, when you have MBAs in the HR department, why not leave it
to them to do the recruitment? But editors feel that HR has no clue about
these things. Departments called 'Personnel' are now called 'HR' because
they sound more modern, more corporate. Thus, when I went for an interview
outside journalism, I was startled to find the young HR person sitting there
asking me, "First impression is the last impression. Do you agree?" This was
probably the first time I was being grilled in the style management gurus
expect interviews to be conducted. But I didn't understand the gambit, and
expressed puzzlement. The guy too realized I didn't know the rules of the
game, and gave up. He approved me anyway, but then their London office
didn't like my CV. Perhaps frenetic job-hopping is more acceptable in
journalism than in other fields.



As you climb the seniority ladder, the relatively junior editor who
interviews you for the job usually ends up justifying the way the
department/organization works, trying to hide the understaffing and ad hoc
nature of decision-making. That's at the interview stage--after you join,
they make you feel as if you should be grateful for having been bestowed the
favour of employment in the organization. Whatever was clarified in the
beginning about nature of duties, or your place in the power structure, is
suddenly forgotten. For months, as many as eight or nine, you may not have a
computer or chair to yourself. These are not matters which are ever revealed
at the interview stage, of course. Or perhaps editors are so distracted that
they can't remember half the time what they promised you during the
interview.  The HR johnnies, usually jills these days, only meet you when
handing out offer letters, and--a few months down the line--exit interview
forms.

* *

So one can only conclude that professional interviews have gone out of
style, and we aspirants are called for that one-on-one only to find out
whether we look okay and whether our English accents are acceptable. Since I
score on both points (neither good-looking nor formidable-looking, neither
desi accent nor put-on firang), I suppose my CV will soon stretch to 20 jobs
in 25 years...




*Manjula Lal is a consulting editor with a real estate magazine*

-- 
Ranjit

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