Not all that unique
Reetika Khera, Hindustan Times
New Delhi, August 30, 2010
http://www.hindustantimes.com/Not-all-that-unique/Article1-593541.aspx

The Unique Identification Authority of India (UIDAI)’s ambitious plan
of issuing a unique biometric-enabled number, innocuously called
‘aadhaar’, to every Indian resident has finally begun to generate a
debate on citizen-State relations,
privacy, financial implications, and operational practicalities.

What the debate has largely missed so far, however, is the credibility
of the UIDAI’s claims in the field of social policy, particularly the
National Rural Employment Guarantee Act (NREGA) and Public
Distribution System (PDS). Tall claims (“the project possesses the
power to eliminate financial exclusion, enhance accessibility, and
uplift living standards for the majority poor”) have been made.
Scrutinising the UIDAI’s documents reveals their poor understanding of
how PDS and NREGA leakages occur and little evidence of creative
thinking on plugging them. Instead, one is treated to rhetorical
statements peppered with the ‘Aadhaar-enabled’ buzzword.

In the days of cash payments of wages, it was quite easy to embezzle
NREGA funds by inflating attendance records and pocketing the
difference. In 2008, the government made it mandatory for all NREGA
wages to be paid through banks and post offices. The introduction of
payments through accounts has made corruption difficult, but three
ways of siphoning off money remain — extortion, collusion and fraud.
Extortion means that when ‘inflated’ wages are withdrawn by labourers
from their account, the middleman turns extortionist and takes a
share. Collusion occurs when the labourer and the middleman agree to
share the inflated wages that are credited to the labourer’s account.
Fraud means that middlemen open and operate accounts on behalf of
labourers and pay them cash. Biometric-enabled UID to authenticate
identity can only help to prevent ‘fraud’, but is of little use in
preventing collusion or extortion.

Even on the specific issue of eliminating fraud, the UIDAI’s thinking
is muddled. “Once each citizen in a job card needs to provide his UID
before claiming employment, the potential for ghost or fictitious
beneficiaries is eliminated.” Elimination of ghost beneficiaries would
be an important contribution, but as the same sentence makes clear, it
requires compulsory and universal enrolment. Yet, public statements
convey that UID enrolment will be voluntary.

Nilekani speaks of “how having a UID can give automatic benefits”
(Indian Express). In practice, there will be automatic exclusion as
those who do not enrol will be turned away. We learnt this lesson the
hard way in the transition to bank payments. Poorly-equipped and
understaffed banks were expected to open millions of NREGA accounts
overnight. Labourers began to be denied work — “no account, no work,”
they were told. The UIDAI is also poorly informed. “In many areas the
wages continue to be paid in the form of cash.” In fact, the
transition to bank payments is largely complete (83 per cent NREGA job
cardholders have an account). Tamil Nadu is the only ‘area’ where
wages continue to be paid in cash (retained for the sake of speed).

Sometimes the UIDAI documents contain plain gibberish. Jumping on the
social audits bandwagon, they say: “The village-level social audit
committee can be selected after authentication with the UID database.
The social audit reports filed by the village-level committees can be
authenticated by the biometrics of the committee members and the
social audit coordinator.”
Turning to the PDS, the most important contribution of the UID would
be to eliminate duplicate cards. But what proportion of cards in
circulation are duplicates? The little reliable data on this suggest
it is not large: 2 per cent in Tamil Nadu and Chhattisgarh’s
computerisation drive to issue hologram-enabled cards eliminated 8 per
cent duplicates.

The UIDAI believes that “a key source of leakage identified in the
PDS, is subsidised food drawn from the ration shop in the names of
eligible families by someone else”. Again, a quick tutorial on PDS
leakages might help. There are two major sources of leakage from the
PDS: one, diversion of grain, en route to the village ration shop.
Dealers then appear helpless saying that they have been issued less by
the authorities. Two, dealers undersell (e.g., only 25kg out of the
35kg entitlement) and yet make people testify on official records that
they got their full quota. When villagers are disempowered and forced
to buy from the same dealer, they feel resigned to being cheated.

The UIDAI recommends that people be freed from the monopoly of
dealers, i.e. if he is corrupt, they can go to another. (Finally a
usable idea, but alas, an old one.) Conflating the UID with benefits,
the UIDAI goes on to make a bogus claim of “portability of benefits”
(at least four times in their paper). Portability of benefits requires
grappling with operational issues that Aadhaar cannot solve.

Aadhaar is about “inclusivity, the purpose is a better quality of
public service delivery, it’s about giving people, who have been
denied identity, a chance” (Nilekani, Economic Times). Yet, the UIDAI
states: “The NREGA programme can be used to enrol residents into the
UID programme” and that the PDS “will provide the necessary impetus
for penetration of UID”. If the idea is to use the existing NREGA and
PDS database to enrol people, where does ‘inclusivity’ come in?
Perhaps the UIDAI needs the PDS and NREGA databases more than these
programmes need the UID.

If the UIDAI is serious, it must think about the difficult questions:
what if the grain/wages are snatched away after authentication, or if
tele-links or hand-held devices break down? What about the costs
involved? Illegal fees are routinely charged for ration and job cards
— what prevents this from happening while finger-printing? Most
importantly, what will Aadhaar add to what can be achieved by
computerisation of operations, a reliable MIS, and simpler
‘technologies’ for transparency (e.g., the information walls in
Rajasthan)?

If the rhetoric on inclusivity is only a ‘PR’ exercise, what actually
drives the UID project? As former Intelligence Bureau chief A.K. Doval
candidly said in Tehelka, “It [UID] was intended to wash out the
aliens and unauthorised people. But the focus appears to be shifting.
Now, it is being projected as more development-oriented, lest it
ruffle any feathers.”

Reetika Khera is a development economist at the Delhi School of
Economics The views expressed by the author are personal
--
"[It is not] possible to distinguish between 'numerical' and
'nonnumerical' algorithms, as if numbers were somehow different from
other kinds of precise information." - Donald Knuth

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