[An official from the department of information technology and
communication, who is supervising the electronic Public Distribution
System, said that only 45% of beneficiaries in the state could get
their rations using handheld biometrics-reading machines.]

http://scroll.in/article/809661/six-months-after-rajasthan-introduced-aadhaar-at-ration-shops-only-45-beneficiaries-accessed-food

AADHAAR CONTROVERSY

Six months after Rajasthan introduced Aadhaar at ration shops, only
45% beneficiaries accessed food

Biometric machines failed to authenticate about 10%-15% of the
drought-hit state’s one crore ration beneficiaries. But consumers have
no recourse to redress.

2 hours ago

Anumeha Yadav

Is Aadhaar, India's biometric-based identity number for residents,
helping people access social schemes in a more convenient and
transparent manner?

The evidence from Rajasthan suggests otherwise.

Six months after Rajasthan started using Aadhaar to authenticate
beneficiaries seeking rations from its Public Distribution System,
state officials say biometric authentication does not work for 10%-15%
of the beneficiaries, most of whom do manual work on farms and
construction sites.

>From December till May, of a total of over 98 lakh ration
beneficiaries, only 44.4 lakh, or 45%, could get their rations after
being verified by handheld biometrics-reading machines, shows
Rajasthan government data accessed by Mazdoor Kisan Shakti Sangathan,
a grassroots group.

Activists point out that while crops have failed because of a drought
in the state, ration beneficiaries have to make repeated trips to
ration shops each month and ultimately have to rely on the manual
override feature to get the foodgrains they are entitled to.

Authentication failure

“The government claimed in the Supreme Court that Aadhaar will make
welfare delivery faster and remove corruption,” said Nikhil Dey, an
activist with Mazdoor Kisan Shakti Sangathan. “But Department of
Information Technology and Communication figures shows that Aadhaar's
untested biometric technology is not working well. In fact, it is
adding to the hardship faced by people already facing hunger and
starvation in drought-affected villages.”

Dey added: “We request the state government to make this data public
so there can be an honest assessment of it.”

Dey was speaking at a public hearing on the “Right to Food and drought
conditions” in Jaipur on Wednesday. He said that the state government
needed to create grievance redressal mechanisms at the village and
block levels because at present, beneficiaries do not know whom to
approach when their biometric verification through Aadhaar did not
work.

In April, Scroll.in reported how there was unrest at ration shops in
villages in Ajmer, and near the state capital Jaipur. Beneficiaries
faced recurring problems in accessing their ration entitlements under
the new Aadhaar-based system. Moreover, there was no mechanism to
compensate them for the months in which they were unable to get their
foodgrain entitlements because of technological glitches, or other
problems in the Aadhaar architecture.

Network problems

In December 2015, Rajasthan became the second state after Andhra
Pradesh to distribute rations in all districts using Aadhaar’s
biometric authentication. Under the new system, a ration beneficiary
must place a finger on a machine, which uses the internet to match the
individual’s fingerprints against data stored on the centralised
Aadhaar database. Once the beneficiary’s identity is confirmed, the
ration shop owner hands over the rations at the prescribed rate.

At the public hearing, several people spoke about how they were denied
their monthly entitlements of foodgrains under the new system, and did
not have any recourse to redress.

Hemraj Sahariya, in his twenties, had worked as a bonded labourer on
the farm of a Sikh landowner in Baran district in southern Rajasthan
till four years ago. After the previous government redistributed land
and rehabilitated his family, Sahariya, who belongs to a particularly
vulnerable tribe, started getting 35 kg of subsidised wheat a month
under the National Food Security Act. But since April, after the
biometrics-based distribution was introduced in Baran district,
several Sahariya families like Hemraj's have not been able to get
their complete food entitlements.

“In Bhanwargarh, Khandela, Bakanpura and several other panchayats
where Sahariyas were rehabilitated, Aadhaar identification does not
work at all for 20 to 30 people in each village,” said Sahariya. “In
some cases, when we put our fingers, the machine reads out 5 kg, 10
kg, or 15 kg as our entitlement. But we are entitled to 35 kg as per
the government norms.”

Gyarsi Bai Sahariya, in her fifties, said that crops had failed in
previous years, and several families were facing distress in Shahbad
and Kishanganj blocks, where 41 Sahariya tribals had died due to
starvation in 2001, triggering a Public Interest Litigation for the
Right to Food.

Devli Bai, who traveled from Gaiya village in Udaipur, said that the
biometrics machine did not recognise her fingerprints even once. “I
cannot get ration from the machine even after I wash my hands three
times with soap,” she said. “In my village, if 50 people queue up for
rations in the morning, only 10 are able to get grains by the
afternoon.”

Shanti Bai, a social activist working in Transport Nagar basti in
Jaipur, said that the machine failed to authenticate over a hundred
people in the slum, either because their fingerprints did not match,
or because their ration card and Aadhaar data had not been linked.

Iris machines

Hansraj Yadav, who is additional director, Unique Identification
Authority of India, or UIDAI, the government agency that issues the
Aadhaar numbers and controls the database, estimated that fingerprints
authentication was not working for over one-tenth of the state's total
beneficiaries.

“We have recorded that fingerprints do not match for 10% to 15% ration
beneficiaries,” said Yadav, explaining that this was because of errors
while capturing fingerprints, as well as changes in fingerprints
through cuts, abrasion etc.

He added that in Andhra Pradesh, which also delivers rations after
verification via the Aadhaar system, authentication did not work for
12% of those entitled to rations.

***An official from the department of information technology and
communication, who is supervising the electronic Public Distribution
System, said that only 45% of beneficiaries in the state could get
their rations using handheld biometrics-reading machines*** [emphasis
added]. “We rolled out the use of Aadhaar in three phases beginning
with seven districts in November,” he said. “The system was
implemented in all districts only by April.”

The official added: “We expect this figure to improve in the next few
months and are educating panchayat functionaries on how to correctly
put fingers on the machine, to wash hands before use, and to try and
stick to using the mobile number registered in Aadhaar databases so
that a one-time password may be sent for authentication in case
fingerprints do not work.”

Yadav of UIDAI said that learning from the Andhra Pradesh experience,
the state was planning to install iris scanners “so that if
fingerprints do not match, iris scans can be used to authenticate
beneficiaries.”

The Rajasthan government has already purchased iris scanners for 1,000
of the state's 25,000 ration shops as a pilot project.

In districts like Baran and Rajsamand, where ration shop dealers had
complained of connectivity problems, the government had provided
additional high gain antennas to attach to the point of sale devices,
said the official from the department of information technology and
communication.
-- 
Peace Is Doable

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