http://blogs.timesofindia.indiatimes.com/to-name-and-address/in-technology-we-trust-the-modi-government-has-blind-faith-in-digital-fixes-for-social-problems/

In technology we trust: the Modi government has blind faith in digital
fixes for social problems

December 17, 2016, 2:00 AM IST Amulya Gopalakrishnan

Demonetisation has been a painful lesson about how much we trust tech
solutions. For this government and its supporters, there is no human
habit, no social pattern that doesn’t have a technological quick-fix.

This has taken farcical forms. There were stories about GPS-enabled
nano-chips embedded into the 2,000-rupee notes, to beam your shady
ways to the authorities. The latest in that line is about radioactive
ink in the 2,000-rupee note. A reputed newspaper solemnly reported the
rumour: “P32 is a radioactive isotope of phosphorus consisting of 15
protons and 17 neutrons.” This is apparently meant to work like a
“warning tape”, if you have too many notes.

Welcome to the fertile intersection of bhakti and tech. Words like GPS
and nano-chips are flung around like incantations or mantras, to
convey a sense of control. Now that Prime Minister Narendra Modi’s
omnipotence is looking rather shaky, his followers use technobabble to
defend the decision, to make it seem like a reasonable plan.

These may be ridiculous examples, but they share something with Modi’s
own overwhelming belief in technology-led answers. The more disorderly
and slow the government’s currency rollout has been, the more it holds
out visions of digital efficiency. Never has so much irrational faith
been placed in the cult of technology, to correct the frailties of
humans.

The rationale for demonetisation has slid from stamping out corruption
and black money to the virtues of a cashless economy. No more grubby
paper-money, says the government, the future lies in frictionless
digital transactions through e-wallets, internet banking and cards.

Never mind that this future, if it materialises, would mean submitting
to total financial surveillance; everything is transparent to your
bank and to the state. This might gladden an authoritarian heart, but
it would strip citizens of any rightful anonymity. Add biometric
tracking to that, and we’re all just insects in the state’s
laboratory. Given the lack of both digital security standards and
privacy safeguards in India, you would have no recourse but to trust
your overseers and carry on.

But digital transactions would be all the better for tax authorities
to track and document, says the government. Its cheerleader economists
tell us: “One IT-new (information technology) person can do the work
of a thousand IT-old (income tax) people.” Modi exhorts people to be
part of this great campaign of virtue: “Once you teach the common
citizen these technologies, he will become free from all his worries.”
Niti Aayog, forsaking all dignity, has announced a lucky draw for
digital transactions.

This cashless future is hampered by current literacy and banking
levels, as also habit: most people are using their ATM cards to
withdraw cash, rather than directly transact. Because of
demonetisation, the informal sector has been suckerpunched,
livelihoods have been lost, the economy will wobble for a long while,
black money has been laundered and returned.

The government assures us that it was all worthwhile because the tax
net will be made finer, because now officials will analyse the flows
and trace the black money hoarders. But if the tax bureaucracy has
been part of the problem so far, how exactly do digital tools change
their motivations? Ask, and you will be told vague things about big
data and IT-enabled monitoring.

Digitisation is not a surefire fix for tax evasion or any other form
of rule-dodging. For instance, studies show that digitisation of
MGNREGA data had mixed results on corruption; in some cases they shone
a light on it, in others, officials refused to penalise juniors, or
people colluded with bureaucrats to cheat the system. At the other end
of digital sophistication, cryptocurrencies can help you evade the
government.

So technology is an empty tool. It can certainly help combat some
corruption when done right, and it can also enable new forms of hustle
and gaming. As Bill Gates wrote in 1995, “The first rule of technology
… is that automation applied to an efficient operation will magnify
the efficiency. The second is that automation applied to an
inefficient operation will magnify the inefficiency.” Tackling
corruption means untangling regulations, strengthening enforcement
capacities, and a range of reforms from party financing to
whistleblower protection to RTI compliance.

But Modi and his supporters share a technocratic mindset gone wild,
and see corruption, black money, tax evasion, as neatly defined
problems to be solved in a decisive stroke. He borrows an aura of
competence and efficiency from technology. He doesn’t hesitate to use
unbridled state power to change social habits, carve straight planks
from the crooked timber of humanity. But maybe it’s not the notes, but
the note-bandi that will turn out to be radioactive.

-- 
Peace Is Doable

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