Government completely absent from relief operations in the aftermath of
communal violence in Delhi

Received from Ayesha Kidwai:

Status report based on visit to Bhajanpura, Chaman Park and Shiv Vihar on
February 29, 2020

By Anjali Bhardwaj, Annie Raja, Poonam Kaushik, Geetanjali Krishna, Amrita
Johri

We went to North-East Delhi where communal violence had broken out on
February 24, 2020 and carried on till February 26, 2020. As per latest
figures available, 42 people have died, more than 200 are injured and
thousands have been rendered homeless due to destruction and looting of
their houses. We met with Muslim and Hindu families in Bhajanpura, Chaman
Park and Shiv Vihar to understand their immediate concerns and whether
ongoing relief efforts adequately address their needs.

1. NO RELIEF BEING PROVIDED BY GOVERNMENT AGENCIES

Based on seeing the ground situation and talking to affected people, it is
clear that the Central and Delhi governments have failed in providing any
modicum of relief to those affected or displaced by the recent spate of
violence. In each place, families which had to abandon their homes due to
violence are taking refuge with their relatives or have made private
arrangements in different localities or are staying in temporary
accommodation provided by private individuals. The Central and Delhi
governments have not set up a single relief camp in the areas which we
visited.

During the time of our visit from 3 pm to 7 pm, private vehicles carrying
some relief material reached Chaman Park. We did not find any government
agency or representative involved in co-ordinating or delivering relief
during the time we were there. Further, everyone we spoke to reported
having received assistance only from non-government entities. According to
those present at the site, all relief including food, clothing and
medicines are being provided only by private entities- either through
religious bodies (Gurudwaras, Church) or through civil society groups.

The abdication by the Delhi and Central governments, of their basic
responsibility of providing help to people rendered homeless and vulnerable
due to violence is shocking. After maintaining a deafening silence for more
than 3 days after the violence broke out, the measures announced by the
Delhi government are inadequate to meet even the basic needs of affected
persons - we did not find even those being implemented on the ground during
our visit.

We call upon the Central government and the Delhi government to immediately
provide relief in a dignified manner to those who have been affected by the
violence. The Chief Minister, ministers of the Central and Delhi
government, MPs and MLAs must meet with all affected persons and
immediately initiate confidence building measures. Relief measures must
include:
• Safe shelter with adequate privacy for families who have been forced to
abandon their houses, where they can stay till their homes are rebuilt and
the atmosphere is conducive for their return;
• Provision of cooked food, preferably through 24*7 community kitchens in
the area and provision of milk, vegetables at subsidized rates through
mobile vans;
• Establishment of 24*7 medical camps in affected areas including
availability of gynaecologists and child psychologists;
• Provision of clean clothing for all affected persons;
• Setting up camps for helping people obtain copies of official documents
which have been destroyed in the
violence and arson;
• Setting up facilitation desks for providing legal help and completing
formalities for seeking compensation;
• Immediate rebuilding and repair of all places of worship damaged in the
violence;
• Delhi government officials must be present and easily accessible in the
affected areas;
• Procedure for applying for compensation must be simple taking into
cognisance that most affected people would have lost their documents in the
violence and arson.

2. OBSERVATIONS FROM THE SITES WE VISITED

Chaman Park
Nearly 1000 people, from the Muslim community, who fled from their homes in
Shiv Vihar due to the violence, are taking shelter in private homes in
nearby Chaman Park.
We visited two of these homes, where hundreds of people, mostly women and
children, were sitting on the floor in different rooms. One room was
functioning as a medical camp. The homes belong to private individuals who
opened them up to provide emergency shelter. People were extremely anxious
and traumatised about the condition of their homes and their future.
Several people stated that when men attempted to return to Shiv Vihar to
retrieve belongings, especially their documents, they were brutally
attacked and there were reports of some people being murdered (we cannot
verify this independently). Most families had fled with nothing other than
the clothes on their backs. Children appeared to be experiencing a lot of
trauma as well. They spoke of the violence they had witnessed- houses being
burnt, people attacked by mobs. Several children were extremely concerned
about missing out on their final exams, especially those who had to appear
for board exams.

We met with a young man who had stitches on the back of his head and his
left eye was swollen shut. He said he was returning from Karawal Nagar to
check on the condition of his family on the evening of the 25th of
February, when he was caught by 16-17 men who asked whether he was Hindu or
Muslim. Upon hearing that he was Muslim, they mercilessly beat him. He
received the stitches on his head at GTB Hospital but said he was too
scared to return to the hospital to get his eye treated.
People shared that a Madrasa and 2 masjids in the area- Auliya Masjid and
Madina Masjid - were set on fire and looted and destroyed from inside.
People said they saw mobs armed with petrol bombs, guns and rods setting
fire to homes and attacking people. People said that calls to emergency
numbers of Police (100) and Fire Brigade (101) went unanswered. Most people
took help of neighbours or relatives to escape while one family reported
that the Police helped them escape from their house. As Shiv Vihar is a
mixed locality and in several lanes, there are Hindu and Muslim families,
we asked people whether they could see recognisable faces of their
neighbours in the mob. Every person who we spoke to said it was outsiders
who were in the mob- no local person was involved in the violence.

People said that they require accommodation in the local area with atleast
one room dwelling per family and facility for cooking, till they can
rebuild their homes or take other appropriate action. Most were terrified
of returning to Shiv Vihar.

While private homes, in Chaman Park and elsewhere, have provided emergency
shelter, it was clear that it would not be feasible for people to stay
there beyond a few days. Relief in terms of food, clothing and health camps
was being provided through non-government organisations.

People we spoke to had no information about the compensation scheme
announced by the Delhi government and no one had even seen the form which
is required to be filled up. No representative of the Delhi or Central
government had visited them.

Shiv Vihar
We visited the deserted galis of Shiv Vihar, which resembled a ghost town.
Thousands of people, both Hindus and Muslims, have abandoned their homes
due to the riots. Rapid Action Force personnel were stationed at every
corner. Blackened walls of houses, charred remains of vehicles, burnt
household items, furniture from shops strewn on the streets and barricades
put up using almirahs and desks bear testimony to the tragic consequences
of communal hate & violence.

We came across the burnt Auliya masjid and could see the remains of gas
cylinders which had been lit and thrown inside. It was our impression that
primarily targeted attacks were made on houses and places of worship of
Muslims. Some houses belonging to Hindus were also burnt and damaged.
Auliya Masjid in Shiv Vihar

We could only locate a few Hindu families in the riot affected area, and
most of them said they were taking shelter in nearby localities of Johripur
and other areas. They said that all the Muslims had abandoned their homes.
We met with Mithlesh and Sunita, who are neighbours and run a small halwai
(sweet) shop in Gali no. 14, 25 foot road. They said that armed mobs
entered lanes from both sides and burnt dwellings, destroyed homes,
attacked people. They said they tried calling the police and fire brigade
repeatedly, but with no success. Two brothers-in-law of Sunita who were
standing in the lane during the violence were injured. One is admitted to
GTB with severe burn injuries while the other was standing there with his
head in a bandage. The women said that while their houses were not set on
fire, they left the area on Wednesday morning (26th of February) due to the
violence and when they returned to retrieve their belongings, they found
furniture and appliances in the house had been damaged. They said that it
appeared people were brought in from outside to do this violence as they
could not identify any known person from the locality.

Several people (only Hindus as no Muslim families have been able to return)
reported that the SDM had visited the area and taken down their details for
the compensation form.

Bhajanpura
While travelling towards Bhajanpura from the Seelampur metro station, we
saw that most shops had their shutters down. We saw several burnt school
buses, trucks, vehicles and also the remains of the burnt petrol pump.
At Bhajanpura main road, we saw the Mazar which had been set on fire. It
was barely 10 feet away from a Police Help Centre (located on the same
pavement).
The first three shops on the left side of the road were completely burnt.
We met with Azad and his brother Bhoora, who along with 2 other brothers
owned these shops - a restaurant called Azad Chicken Centre, a shop selling
peanuts and chickpea and a fruit shop. In the whole market only these three
shops had been set on fire. Burnt fruits, furniture from the restaurant lay
strewn around. The brothers said that a mob set the shops on fire around
2.30pm in the afternoon of the 24th of February, 2020 and started pelting
stones on them. Their houses which are located on top of the shops also
caught fire. They tried to douse the flames engulfing their vehicles and
shops but when tear gas shells were thrown into their houses, 16-17 of them
(including their little children, women and workers from the restaurant),
saved themselves by running to the terrace and jumping into the back-lane
from a 12 feet high terrace. They said that 8-10 policemen were standing
and watching but did not control the mob, as perhaps they were vastly
outnumbered. Despite repeated calls to emergency numbers, the first fire
brigade arrived only around 7 pm by which time the shops and houses were
completely gutted and all the belongings inside were reduced to ashes.

Seeing the condition of the house and the shops, it was clear that the
structures were extremely unsafe and would need to be demolished and then
rebuilt. The brothers felt that only their shops were targeted as they were
Muslims. While none of the other shopkeepers helped during the attack, most
of them sat with the brothers through the night and extended solidarity.

The brothers shared that they returned at night and tried to secure the
entrance in a bid to protect their valuables and belongings, but everything
had already been ransacked and looted including money and jewellery kept in
the house. All the remaining clothes, documents had been burnt and
household appliances and fixtures had been broken including the wash
basins. They had not heard of the compensation offered by the Delhi
government and said no official, other than the Police had met with them.
When we told them about the compensation announced, they said that the
government should extend loans as well as the compensation amounts declared
may not be adequate. They were keen to rebuild and restart all three shops.
The brothers proudly shared that their grandfather Bundu Khan had served in
the Indian Army.

Report released on March 1, 2020.
For further information, please contact: 9810273984
Videos:
1. https://www.youtube.com/watch?v=eAUEJ_7saRI 2.
https://www.youtube.com/watch?v=HYFtJ87IHxg
3. https://www.youtube.com/watch?v=JsAHl8LsDeA
4. https://www.youtube.com/watch?v=iGyYK4GGD08 5.
https://www.youtube.com/watch?v=Boatud4eQ28 6.
https://www.youtube.com/watch?v=oGSCF_5M7Qk

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