On Mon, Oct 25, 2010 at 3:23 PM, Yves Boudreault <[email protected]> wrote: > I recently discovered that growl had installed itself on my computer > without my knowledge, and started annoying me with messages to either > update or reinstall it. I was seeing notifications appear, but as I > just installed MacPilot, I thought it was part of its tools. Now that > I finally investigated this, found a Growl system preference pane, and > shed light on this product, I am furious that I was fooled and my > computer violated. Even if I'd like the product, there is no way in > the world I'd want to use it now. > > What would you think if I went in your house in the middle of the > night, and installed a hidden camera, or messed up with your computer? > I don't think you'd be very pleased. And I do not buy the "there is > nothing we can do about it". You are the developers of this product, > then fix it's installing protocols. Or maybe you are not very good > developers and should look for another job. >
This is like blaming the manufacturer of the cameras for the people who broke into your house and installed the cameras. We don't know who installed Growl, we don't like that it happened. We're not responsible for their actions. But we'll gladly help you, and try to figure out what app did this so that we can warn the next person. Frankly, every time I see one of these emails it makes me just groan. You don't understand our position starting out, you just assume that we're to blame. We get this constantly, and then we have to deal with it. Let's be nice and let's get things fixed up on your computer. Chris > I know why you named your product Growl, because it's exactly how it > make me feel, growling... > > -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/growldiscuss?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
