Foremost, I have a suggestion... The second most important thing potential new users of a software system need to know is: Who made this thing? That question stands as proxy for several other questions: What is their business model? What are they likely to want out of me? What are their motivations? Why should I trust their product to not be malicious? Why should I trust their product to not be accidentally damaging?
Your webpage is slick and beautifully constructed, and its Table of Contents lays out most of things I might want to know about: Download|About|Applications|Styles|Documentation|Screenshots|Contact| Donate However! Notice that none of my questions above are answered anywhere in those documents! There are some companies whose software I would not trust to install on my machine no matter what it did. (Some are wildly famous, most are wildly not.) And so I'm not going to invest the time to read all the information in that Table of Contents. I need to gain some insight into who you are first. Please lay it all out somewhere, and raise its profile right up to the level of the ToC. I suspect you have good answers and it will do you a world of good to be forthright about answering all those questions. Next a compliment... Everyone's first question about a software product is: What does it do? And that one you have answered. The first items in your documentation are: Introduction What's Growl? How does it work? Congratulations on getting that out there and making it up front. (It is astonishing to survey the number of programs offered that assume you know what it does without the builders ever saying. An echo of this observation is in the number of programs on your computer right now whose About menus do not explain the merest thing about the purpose of the program.) You have answered the "What does it do?" question, and yes I believe I could use this product. Please now go and answer the other questions so that I can decide whether to read any further. Sincerely, s -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
