We want to click a Growl message and trigger a script. Is this feature in
beta testing yet?

Thanks.


on 5/19/11 3:21 AM, Christopher Forsythe <[email protected]> wrote:

> I think Growl 1.3 is going to cover you. Take a gander at the GNTP spec, and
> also at the recent Growl Rollup posts on the development list. We don't have a
> schedule for when 1.3 will come out, but we're looking for some time this
> year.
> 
> Chris
> 
> On Thu, May 19, 2011 at 2:55 AM, Pez <[email protected]> wrote:
>> We have an Asterisk phone system that is sending a Growl notification to our
>> customer service people when an inbound call comes in. The Growl message
>> displays the customer¹s name, telephone number, revenue from customer, last
>> order date, etc. This by itself is awesome...but of course we want a little
>> more from Growl.
>> 
>> Or goal is to have multiple Growl messages stack up and stay visible on our
>> customer service person¹s display until the user either closes them or clicks
>> on them. If the user clicks on the Growl message we want it to take them to
>> the customer¹s record in a FileMaker database.
>> 
>> When we originally started working on this project we thought that Growl
>> would simply keep the messages on the user¹s display, executing an
>> Applescript only when clicked. Unfortunately we recently learned that this is
>> not currently possible with Growl.
>> 
>> We have been experimenting with an application called Dialectic. (A really
>> awesome application!). Dialectic is able to detect the inbound call and
>> trigger an Applescript that takes our customer service people to the inbound
>> caller¹s record in FileMaker. The problem with this solution is our users
>> need to control if and when they want to be taken to the customer¹s record.
>> We can¹t have FileMaker auto-executing lookups every time a call comes in. It
>> would be too disruptive to the user if they were in the middle of another
>> phone call. 
>> 
>> Right now we are stuck on this project and I am looking for an way to make it
>> work. I assume that we need an application that can do two things, relay the
>> inbound growl messages to the user, and listen for a click callback that
>> executes a FileMaker lookup.
>> 
>> Does anyone know of an existing application that can do this?
>> 
>> Does anyone know if this could be done with a custom Yahoo Widget or an Apple
>> Dashboard widget?
>> 
>> Thanks.
>> 
>> 
>> 
>> 
>> 
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