I appreciate you defending us, especially when it comes down to sentiments like the crass one that we saw here. That said, it didn't really add much to the conversation. He had a valid complaint about finding it difficult to contact us, I'd like to explore that. His tone could have used some improvement, but at least there weren't curse words.
The expectation of an immediate reply is kind of unreasonable, but people do have it now. I don't understand it really, but it is what it is. Chris On Sun, Mar 4, 2012 at 5:40 PM, TJ Luoma <[email protected]> wrote: > > On Sun, Mar 4, 2012 at 5:33 AM, jlaw <[email protected]> wrote: > > > > I have precisely the same problem. > > > > To make matters worse, it's taken my ten minutes to work out how the > hell to > > email the developers > > There's a "Report A Bug" button right in the app which will take you > to <http://growl.info/reportabug.php> > > There's also a 'Growl Web Site' link which will take you to <http:// > growl.info/> > > Both of them link fairly prominently to <http://growl.info/contact> > > Or you could Google 'growl contact' and use the first result: > > http://www.google.com/search?ix=sea&sourceid=chrome&ie=UTF-8&q=growl+contact > > > > > and now I see your post is two days old, suggesting the > > developers have not even turned their minds to it, let alone fixed. > > HOW DARE THEY NOT HAVE FIXED A BUG THAT YOU REPORTED ON THURSDAY NIGHT > AT 8PM! > > DON'T THEY KNOW IT'S ALREADY 5:33AM ON SUNDAY?! > > If they don't shape up, I'd definitely threaten to fork the project > and hire your own more responsive developers to make a replacement > product! > > > > Sorry to sound terse, but I am getting really fed up with the arrogance > of > > software developers. > > You're saying the software developers who are arrogant? > > Not users who are irate about one particular use case for the software > that keeps them from having to *manually* scroll back in their Twitter > timelines? > > Huh. > > > This problem has been apparent since the upgrade to > > 1.3.3. > > > > Alright Growl mob, time to show your paws. > > Oh yes, please do. I look forward to reading your angry blog posts. > > It's amazing how much entitlement you can buy with US$2. > > TjL > > (who is neither a Growl developer nor related to the Growl project in > any way, except as a user who has used this {admittedly imperfect} > software for years for free before it entered the Mac App Store, and > who happily threw a couple of bucks at the project to see it hopefully > continue.) > > -- > You received this message because you are subscribed to the Google Groups > "Growl Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/growldiscuss?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Growl Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/growldiscuss?hl=en.
