Have you set the GLOBUS_TCP_PORT_RANGE to a range of ports open through your firewall for callback?
Alan On Jul 25, 2013, at 10:16 AM, "Karen M. Fernsler" <[email protected]> wrote: > Hi, > > Thanks for your response. > > We're seeing things like this pushing to our endpoint. Originally, I > took this to be a pointer to a port. What does this indicate? : > > 07/25/2013 10:13:15 AM CONNECT_FAILED Could not connect > Error (transfer) Server: fernsler#lurch (Globus Connect) File: /~/test.html > Command: RETR ~/test.html Message: Fatal FTP response --- 500-Command failed. > : callback failed. 500-globus_xio: Unable to connect to 131.243.60.14:56987 > 500-globus_xio: System error in connect: Operation timed out 500-globus_xio: > A system call failed: Operation timed out 500 End. > > 07/25/2013 10:11:23 AM CONNECT_FAILED Could not connect > Error (transfer) Server: me#host (Globus Connect) File: /~/test.html Command: > RETR ~/test.html Message: Fatal FTP response --- 500-Command failed. : > callback failed. 500-globus_xio: Unable to connect to 131.243.60.14:49058 > 500-globus_xio: System error in connect: Operation timed out 500-globus_xio: > A system call failed: Operation timed out 500 End. > > 07/25/2013 10:09:32 AM CONNECT_FAILED Could not connect > Error (transfer) Server: me#host (Globus Connect) File: /~/test.html Command: > RETR ~/test.html Message: Fatal FTP response --- 500-Command failed. : > callback failed. 500-globus_xio: Unable to connect to 131.243.60.14:36913 > 500-globus_xio: System error in connect: Operation timed out 500-globus_xio: > A system call failed: Operation timed out 500 End. > > (we also see this with globus-url-copy). > > -k > > > On Thu, Jul 25, 2013 at 12:00:31AM -0500, Raj Kettimuthu wrote: >> Karen, >> GridFTP server does not do any polling. Your server will listen on a port in >> the port range you have specified and tell the client the IP address and the >> exact port on which it is listening, the client in turn will pass that >> information to the server on the other end and that server will connect to >> this specific IP address and port. >> >> Raj >> >> On Jul 24, 2013, at 5:42 PM, Karen M. Fernsler wrote: >> >>> Hi, >>> >>> We have a gridftp server behind a firewall, but the default ports >>> are open (50000-51000), and this port range is specified in the >>> gridftp.conf file. >>> >>> When we try to do a transfer from it from another site, we find >>> the remote site appears to be polling port ranges from 30000-80000+. >>> Needless to say, it takes some time before the poll hits a port >>> that's actually open >>> >>> Is there something we can configure something on the local gridftp >>> server to tell the remote host to only poll in the default range? >>> >>> thanks, >>> -k >>
