-- Please Share Me Profile [email protected]
*Position : System Administrator* *Location : Chicago IL * *Duration : 12 months contract* *Phone and f2f might be required* * * *Position Description:*** Responsible for providing support to internal customers on the deployment, usage, and troubleshooting of collaboration technologies (Lotus Notes Email and SharePoint), which consists of desktop and laptop computers (both hardware and software), handheld Blackberry, iPhone, or other Smart Phone devices, Anyplace VPN and Virtual Desktop (VDI) remote access, and Lotus Notes email and related technologies. Candidate will have expertise in Windows and Apple operating system and devices. Candidate will have experience in providing excellent customer support, both at the desk and using remote control access. *Skills Required:*** Responsible for provisioning and supporting internal desktop, laptop, and remote access customers using Lotus Notes and Sharepoint core and related products including: Sametime, Notes Databases, Document Libraries, Communities etc. Responsibilities include: responding to customer questions on usage, troubleshooting customer issues, and responding to Lotus Notes incident calls through the Service Desk tool. Additional responsibilities include support and troubleshooting Blackberry issues as they relate to Lotus Notes. Position will have responsibility within the following tasks for Email and SharePoint on the project ·Provisioning User Accounts ·3rd Level Customer Support ·User Documentation ·Communication ·Training ·Rollout ·Secondary rollout (Post January Voice migration) ·Desktop Migration ·Unified Communication Rollout Candidate will display strong customer service and good people skills. Job requirements include: ·3-5 years experience supporting Windows-based desktop and laptop computers (hardware & software) ·3-5 years experience supporting Windows (XP and or Windows 7) and Microsoft Office ·3-5 years experience supporting Apple devices (MACs, iPads) ·3-5 years experience providing support to remotes users (VPN, VDI, etc) ·2-3 years experience supporting Lotus Notes ·2-3 years experience supporting SharePoint ·1-2 experience supporting Blackberry users preferred Regards, Mukesh *E-Mail* : [email protected] Cell : 732-722-2842 **Yahoo-IM- mukeshinc -- You received this message because you are subscribed to the Google Groups "GTA DBA" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gtadba. For more options, visit https://groups.google.com/groups/opt_out.
