*Hi,*
*Hope you are doing great today,*
*Title: Help Desk Leader - Process Manager*
*Location: Chicago, IL, *
*Duration:-12+ months*
Responsibilities:
Responsible for oversight and management of 24x7 client help desk
Manages metrics and escalations including 24x7 systems monitoring and
execution of documented client repeated processes.
Requirements
Must:
Help desk management experience
*Thanks & Regards*
*Saurabh Sharma*
*Lead Technical Resource Specialist*
*Phone: 609-897-9670 x 2165*
*Email: [email protected] <[email protected]>*
*Gmail :[email protected] <[email protected]>*
*Fax: 609-228-5522*
*Address: 38 Washington Road, Princeton Jn, NJ 08550 *
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