Hi,

Indeed it was nice talking to you over phone.

As discussed, please find the detailed job description mention below.

It will be really appreciated if you can provide me the updated resume at
your earliest.

Looking forward for your response.



*Role:*          Project Manager

*Location:   *Cincinnati, OH

*Duration*:  12 Months





*JOB DESCRIPTION:*

• Well versed with ITIL methodologies and framework especially surrounding
Incident and change management and metrics based performance reporting. •
Demonstrated communication effectiveness, and good project management
discipline. Ability to foster trusting relationships with colleagues and
clients. • Able to interact and update status with Sr. Executives including
CXO level • Familiarity with project management, including ability to
interpret project plans and assist project managers with task definition. •
Excellent oral presentation and written skills. Should have excellent
command in Microsoft office – Word , Excel and PowerPoint • Considerable
knowledge of and ability to utilize current word processing, spreadsheet,
database, e-mail and Internet software. • Reasonable knowledge of current
hardware and software technologies and uses. Considerable ability to
develop, lead, motivate and supervise working teams. • Considerable ability
to establish and maintain effective working relationships with other
Information Technology department employees and customer representatives. •
Manage issues escalation & Process driven. Should be able to handle
incident escalation and resolution process • Ability to review current work
flow and create standards, processes and procedures. Ability to create
measurable goals for the team (Metrics based reporting) • 4-6 years of
experience in project management and delivery. Demonstrated experience with
multiple components of information technology infrastructure, including
multiple operating systems, distributed systems, various hardware
components (servers, disk and tape subsystems), network infrastructure
components, systems management tools and database management systems. •
Represents core infrastructure team in driving the future directions and
strategy set by the Sr. management; Measure/Track and report team
performance Work in collaboration with engineering team on identifying the
process gaps and design/implement solution and best practices. • Represent
support team on various meetings/support calls; Act as a highest level of
technical escalation for all high priority
incidents/changes/troubleshooting calls/DR activities, organize/plans and
execute day today support related work assignments among the team members •
Work as a mentor with junior/mid-level team members; Create and maintain
standards, Manage team’s work scheduling and PTO/holiday coverage; Perform
relative day today team administrative tasks; Act as an interface between
the technical staff members and end users







Please provide me the updated resume at your earliest.







Thanks & Regards*,*



Anurag Singh

Technical Recruiter

Phone: 609-897-9670 X 2188

Email: [email protected]

GTALK : [email protected]

LinkedIn : www.linkedin.com/pub/anurag-singh/ab/599/299/
<https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profile>

Fax: 302-269-7171

Address: 38 Washington Road, Princeton Junction, NJ 08850

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cid:[email protected]]

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