Hi,

It will be really appreciated if you can provide me the updated resume at
your earliest.

*Looking forward for your response.*



*Role:*          Desktop Support

*Location:   *Montvale, NJ





*JOB DESCRIPTION:*

Technical/Functional Skills -MUST HAVE SKILLS Solid Understanding of
Microsoft Desktop / Laptop environment [Windows XP, Windows 7 etc.] ·
Knowledge of Windows environment and basic administration preferred ·
Automation and Scripting knowledge preferred · Knowledge of Networking,
Database, Security will be added advantage · Good understanding of client
backup software (e.g., Symantec DLO) and Antivirus software (e.g., Symantec
End Point protection) · Good Communication skills · Analytical skills to
resolve Complex problems · Basic knowledge of end user application ·
Presentation skills · ITIL Knowledge Roles & Responsibilities Installation,
Configurations and Maintaining OS, Standard and Business Applications · IT
Support for Desktop / Laptops, Telephony (Desk phone, Video Conference and
Hand held devices) · Build & Maintain Standard operating environment ·
Manage S/w. Library, License and Inventory list · Provide Incident
Management, Request Management and Change Management for Desktop / Laptop
Environment as per defined SLAs and KPIs · User and Vendor Co-ordination,
Communication · Support for VIP and Home Users · Tape Management · Provide
Touch services for Enterprise Services (Server Environment, Data Centre
equipments, N/w. Devices etc.) · Manage site specific Documents, Vendor
contacts and Escalations, Application Installation Documents · Lead and
support IT Support Engineer for local and remote site







Please provide me the updated resume at your earliest.







Thanks & Regards*,*



Anurag Singh

Technical Recruiter

Phone: 609-897-9670 X 2188

Email: [email protected]

GTALK : [email protected]

LinkedIn : www.linkedin.com/pub/anurag-singh/ab/599/299/
<https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profile>

Fax: 302-269-7171

Address: 38 Washington Road, Princeton Junction, NJ 08850

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cid:[email protected]]

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