Hi, Greetings from American IT Resource Group Inc.!
AIT Resource Group is one of the fastest growing global providers of IT Staffing Services and Solutions provider to Fortune 100 enterprises in the financial services, insurance, retail, and high technology industries. We provide end-to-end staffing services in application development, consulting, re-engineering across all major technologies. Our solutions and services help to build enduring relationships with our customers. We understand the ever-increasing need for talented IT professionals in the challenging and developing market. AIT is in business to help customers maintain the competitive advantage by cost-effective, delivering highly skilled consultants when and how you need them most. I would like to touch base you regarding a job opportunity with our client, appreciate if you could go through below job detail and let me know your thoughts as soon as possible. *Role: Cisco Telepresence Support Engineer* Location: Phoenix, AZ Duration: Long term contract *Job Summary* Expectations for the Cisco TP Engineer are to have a high exposure to Cisco Video, data and IP Telephony technologies, as well as knowledge and experience with a converged environment. Exhibit consistent technical skills in areas of Video, and TCP/IP Internetworking in a Cisco environment. Video Engineer is also accountable for supporting and delivering availability by supporting all incidents with the efforts of assessing risk, coordinating resolution with our remote monitoring partners, and delivering assigned incidents/projects. Video Engineer will also coordinate with Application/Technology Stewards on estimation and prioritization of work as needed, and cooperatively identify development plan tasks and action item creation *Responsibilities* Ø Business Video Recurring Problem and Root-Cause Analysis Support Ø Remediate all related PSIRT vulnerabilities and validate after changes are implemented on TP endpoints and video infrastructure including CUCM, VCS, and TMS Ø Provide operational and project support on both legacy Telepresence CTS units and Cisco Tandberg units including MX,EX,SX series Ø Provide operational and project support on Cisco TMS, VCS, and CUCM Ø Provide direct Cisco Remote Operations Support (Cisco RMS) escalation support if needed during implementation, and involve a virtual support team as necessary Ø Evaluate the current Infrastructure and provide design guidance with a view on future growth, features, functionality and expansion Ø Review of the potential impacts/risks to Cisco UC environment Ø Work with customer during implementation to address integration issues and provide subject matter expertise Ø Be available for remote assistance during cutover activities *Qualifications* Ø Experience in prevailing industry video architecture and engineering methodologies - MSF and ITIL preferred. Must have an understanding of how to identify and instill industry best practices. Ø Ability to diagnosis video equipment problems, following sound troubleshooting procedures to find solutions Ø Extensive experience with video infrastructure and server theories, principles and concepts; video application infrastructure and standards; networking fundamentals; Windows, Linux; SAN storage systems; clustering; physical server architecture; VCS, TMS, CUCM, LAN/WAN/Firewall/VPN network technologies. Ø Knowledge of Cisco Enterprise Video equipment Cisco CUCM, Cisco TMS, VCS, Tandberg MX, EX,SX series TP endpoints, and CTS 3K legacy systems Ø Knowledge and understanding of IP, Routers, Switching basics Ø Possess ability to translate technical issues into understandable business language for end users. Ø Requires understanding impact of network and video solutions on business operations. Ø Experience providing technical and operational leadership to IT professionals. Ø Strong IT management, documentation, planning and organizational skills. Ø Possess ability to handle multiple tasks simultaneously and respond under pressure. Ø Proven ability to work both independently and as a part of a team. Ø Requires professional written and oral communication skills and problem solving skills. Ø Bachelor’s degree in Engineering, Computer Science, Information Systems or other related field or has equivalent work experience. Ø Certification(s) are a plus, such as, CCNA, CCNP, CCIE Video Thanks & Regards, *Vasanth** - **Technical Recruiter* *American IT Resource Group, Inc.* 1111, Plaza Dr., Suite 640, Schaumburg, IL - 60173 Desk: 312-561-4349 || Email: [email protected] Skype: vasanth.aitrg <[email protected]> || Gtalk: vasanth.aitrg <[email protected]> www.aitrg.com -- You received this message because you are subscribed to the Google Groups "GTA DBA" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gtadba. For more options, visit https://groups.google.com/d/optout.
