In the USA... Call Jordan Kavanagh at:
Yamaha Motor Corporation, USA 6555 Katella Avenue Cypress, CA 90630 (800) 88-YAMAHA (1-800-889-2624) (714) 761-7300 (714) 761-7559 (fax) He personally informed me of the offer back in January last year. The cost for labor and parts was to be picked up by Yamaha. Of course this was just a verbal offer. Yamaha could change their offer or end it whenever they like. I would say almost all those that have had the HU replaced since then, including me, had the labor provided free as well. Don't settle for anything less. Go elsewhere if your dealer won't cooperate. In Canada... I just had a call from Scott Harrison from Yamaha Canada in Toronto. Scott is a Technical Service Manager with them. His telephone number is 1-416-498-1911 Ext.# 2551 Apparently, Scott received a message from someone about my HU, it was not me. Scott could not tell me who the message was from. I assume it was from Yamaha USA. He asked me about the HU on the GTS. I told him about our story and what Yamaha USA has announced. Which is replacement of a failed unit. Yamaha Canada will NOT authorize a "fix" without inspection by a certified Yamaha mechanic and some form of contact by me, with him directly. Yamaha Canada will then get in touch with the dealer. I am to take the bike in for inspection and Yamaha Canada will determine at that time as to whether they will fix it or not. I did ask who would be responsible for the inspection costs. The inspection cost will only be covered if it is determined there is a need for a fix. I also asked about how long this offer would stand. He said "I would assume you would take it in, in the spring". So it would appear that Yamaha Canada will approach the problem differently that the USA. Politics, Politics. Grant Gall
