IBM announced new cloud analytics software, Coremetrics Lifecycle, to
help customers capitalize on every marketing milestone. From customer
acquisition to retention, marketers can make the most of their
interactions with prospects across all online marketing channels,
including email, display advertising, search marketing and social
media, based on real customer behavior.


The software removes the guesswork in determining which campaigns and
content are most effective with customers by providing analytics-based
insight into how customer lifecycles speed up or slow down over time.


Businesses can easily determine what marketing programs and content
most efficiently yield high-value customers, and can select the most
effective strategies and marketing budgets for every stage of the
customer development cycle.


Lifecycle is designed to deliver actionable business insights to
enhance every online customer experience with targeted interactions,
and to deliver better business outcomes through more intelligent
marketing investments.


The solution includes:


- Prebuilt and customizable lifecycle templates, designed to meet the
needs of a range of industries
- Actionable insights into online marketing program effectiveness,
content viewed and products purchased at every milestone of the
customer lifecycle
- Seamless integration with other Coremetrics solutions for rapid re-
targeting of customer segments


"IBM's comprehensive approach to automating online marketing is so
much more than a single method or tool. The company's solutions
deliver a new level of insight into our target audience, revealing not
only the marketing investments we should research, test and optimize,
but how those efforts affect the overall flow and development of
customer relationships," said Rob Brosnan, senior director of
marketing strategy, Seton Hall University. "We can move away from the
analysis of individual touch points and toward a holistic program of
business enhancement."


Today's news follows IBM's recent announcement of new software and the
creation of a new consulting practice dedicated to the emerging
category of "Smarter Commerce," which is focused on helping companies
swiftly adapt to rising customer demands in today's digitally
transformed marketplace.


"IBM is driving the transformation of online marketing into a useful,
consumer-facing service that drives business results," said John
Squire, chief strategy officer, IBM Coremetrics. "We are dedicated to
delivering capabilities that equip marketers with analytics-based
insight into how customer lifecycles speed up or slow down over time,
benchmarking current results against previous ones, and laying the
foundation for consistently smarter marketing."

Via http://freeworldnewrbegining.blogspot.com/

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