Hey, zimoun <zimon.touto...@gmail.com> writes:
> Hi Ricardo, > > On Fri, 15 May 2020 at 12:20, Ricardo Wurmus <rek...@elephly.net> wrote: > >> annoyed by the fact that people turn to Reddit for help with Guix — a >> venue only very few of us frequent — I wondered if our help channels are >> visible enough. > > Maybe it is "cultural" or/and "generational" thing and we cannot do > really better. Maybe some people prefer channels as Reddit because > they are a bit "afraid" by email and/or IRC, especially maybe on > official channels. Maybe because when someone has a problem, the > first thing they does is a query to popular search engines and then > browse some Reddit-kind of channels, so maybe they feels like it is a > good entry point. Maybe some people appreciate the voting system > (upvote, Discourse, etc.) to be "rewarded". Etc.. > > Well, I am not convinced it is an issue about visibility. :-( If the main issue is people turning to the subreddit for help, we could also kindly ask the moderators to advertise the official help channels in a sticky post. After all some people might turn to Reddit before even thinking of running `guix --help'. [...] Regards, Diego