Rita, it's always good to put explanation information in the box with your unit. However, I do know that GW does put an explanation of your problem when you are issued an RMA.
Warm Regards, Sharon Sharon Ewing Kewing Enterprises Training, Support and Sales Austin, Texas Phone: 512-340-0062 Fax: 512-369-1854 Email: [email protected] Web: http://www.kewing.com -----Original Message----- From: rita weyler [mailto:[email protected]] Sent: Monday, October 12, 2009 2:05 PM To: [email protected] Subject: [GW-Booksense] forgot to explain Hello I forgot to put a note in the box when I sent my book sense to gw micro. I did explain the problems I was having with my book sense when I called in to request my rma number. Will gw micro have the necessary information already? Rita -- Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere. No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.421 / Virus Database: 270.14.12/2431 - Release Date: 10/12/09 13:01:00
