Hi folks. Raul said that the solution to the issue of the Paul voice not working has been discovered and the new firmware will address this. I have three questions. Has the issue of a file or folder on the BookSense xt not deleting been fixed? How is RFB and D and WMA DRM protected files coming along? Lastly can we have a progress update? Meaning what issues has been discovered, how many have been fixed, how many still need to be fixed, what new enhancements are planned for the new firmware, and when can we expect it by. Thanks.
Louis On 11/3/09, Raul A. Gallegos <[email protected]> wrote: > I forgot to add one thing. You can usually get the male voice back by > performing a correct hard reset. This involves pressing and holding the > number 4, then as you hold it in, press the reset button for 1 second, > however keep holding number 4 for about 20 seconds. > > Many thanks. > > On 11/3/2009 12:13 PM, Raul A. Gallegos wrote: >> We have recently received confirmation that the loss of the Paul voice >> seems to be a part of the firmware not being able to successfully >> install it. At this point there are two solutions. >> >> 1. Wait for the new firmware to be released which will fix this issue >> which we discovered and will fix. >> >> 2. Send in your BookSense to us so we can fix it here at the office. >> >> Many thanks. >> >> On 10/28/2009 12:10 AM, Pam Quinn wrote: >>> As the subject line says, I lost the Paul reading voice. If I hold down >>> the five key, it stops talking or reading. If I hold it down again, Kate >>> comes back. I tried resetting, and even tried reinstalling the firmware >>> as I would assume this would be a software issue, but no luck. >>> Suggestions please! >>> Pam >>> >>> >>> If you reply to this message it will be delivered to the original >>> sender only. If your reply would benefit others on the list andyour >>> message is related to GW Micro or the BookSense, then please consider >>> sending your message to [email protected] so the entire list >>> will receive it. >>> >>> If you wish to unsubscribe from this list, send a message to >>> [email protected] and include leave gw-booksense in the body of the >>> message. >> >> > > > -- > Raul A. Gallegos > GW Micro Technical Support Team > Voice 260-489-3671, Fax 260-489-2608 > Web http://www.gwmicro.com > > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list andyour message is > related to GW Micro or the BookSense, then please consider sending your > message to [email protected] so the entire list will receive it. > > If you wish to unsubscribe from this list, send a message to > [email protected] and include leave gw-booksense in the body of the > message. > > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list andyour message is related to GW Micro or the BookSense, then please consider sending your message to [email protected] so the entire list will receive it. If you wish to unsubscribe from this list, send a message to [email protected] and include leave gw-booksense in the body of the message.
